As you may know by now, Boostlingo will be attending CCHI’s 10 year anniversary summit as a global sponsor this October. CCHI (Certification Commission for Healthcare Interpreters) has been offering an independent, national, comprehensive certification program to medical interpreters of all languages since 2009. Boostlingo has been attending CCHI’s summit almost every year and really respects what commission has to offer and what they believe in. One factor in particular, accreditation.
As a well known and respected commission for healthcare interpreters, CCHI has been asked the question about the importance of accreditation to them numerous times. Natalya Mytareva, CCHI’s Executive Director came forward with a response of what accreditation means to CCHI and gave three great reasons.
A Medical Interpreter is Just as Important As Anyone Else
When CCHI was formed, the majority of the team were practicing interpreters and managers of interpreting services. The team was passionate about bringing the professionalism of interpreters to the same level as that of any healthcare providers. Basically, the CCHI team believed then and now that a medical interpreter’s job is just as important as a physician or a nurse.
Almost all healthcare providers have certification or licensure requirements that are accredited by the National Commission for Certifying Agencies (NCCA). The NCCA, the accreditation arm of the Institute for Credentialing Excellence, was founded in the mid 1970s to review and accredit different healthcare certification programs. When CCHI started in 2009, they immediately started designing their exams to follow best practices and standards so that they could get their accreditation later on. Sure enough, in 2012, they received their CHI™-Spanish certification accredited with NCCA, and then in 2014 they accredited the CoreCHI™ certification.
Follow Practices and Rules
Another important reason for accreditation to CCHI is because they believe in following best practices and rules. As Natalya Mytareva would say is “common sense”. Like anything, for any process or program to be valid, it needs to follow established practices and “rules.” These specific healthcare interpretation practices require continuous psychometric monitoring of the test performance and continuous updates of the test content based on the current professional practice in the field. This is why CCHI has NCCA, as a neutral third party whose sole business is evaluating various testing programs, is in the best position to monitor our program.
CCHI believes accreditation pushes them to do their best all the time. It is the “high bar” that they continuously want to work hard to meet. Furthermore, CCHI submits annual reports about its exams to NCCA and undergoes a reaccreditation every 5 years.
CCHI is Passionate in Doing Things Right
Lastly, CCHI has always been passionate about doing the right thing, which is being accredited. From the very beginning, they have always done things the right way and it has lead them to great success. They are not a commercial entity, so they are not driven by the need to increase revenue. They are not an association, so they are not driven by the need to expand their membership. They simply do things because they are passionate about what they do, which is why it is such a great commission. They focus solely on developing and administering the most comprehensive certification program for healthcare interpreters.
Additionally, CCHI is always looking for ways to improve, and by all means they are not perfect! They run into a few hiccups every now and then but always try and continue to grow and learn from their mistakes. However, by having accreditation frees them to do all those other things confidently because they know that the process is valid and solid.