Advances in technology have made video remote interpreting (VRI) more popular—and accessible—than ever. Although VRI has existed since the 1990s, it took the rise of mobile communication in the late 2000s for this “new” interpretation method to take off. Finally, video calls were possible without downloading expensive software, which opened up a new world of interpreting.
With VRI, clients could connect with an interpreter in minutes. They no longer needed to schedule appointments in advance, nor did they need to pay for transportation costs. However, it wasn’t until the COVID-19 pandemic that VRI would become a vital part of how people communicate across language barriers.
In this article, we take a look at three of the biggest VRI trends in our post-pandemic world.
Video Remote Interpreting for Healthcare Interpretation
Prior to the pandemic, VRI was mostly used in hospitals and emergency rooms. Because they no longer had to wait for an onsite healthcare interpreter, deaf and limited English proficiency (LEP) patients were able to communicate more quickly and easily.
While VRI is still widely employed in these contexts, the emergence of telehealth has contributed significantly to its growth. When healthcare professionals began encouraging patients to plan virtual sessions, VRI use increased by 50%. And as patients gain confidence in adopting telehealth systems, the market will only expand.
Video Remote Interpreting in the Legal Field
In the legal area, VRI adoption has been sluggish. While VRI was used in over 50% of hearings that needed an interpreter in Florida in 2019, it was not the standard across the country. However, even though the pandemic prompted courtrooms across the country to close, they still needed a mechanism to ensure justice was delivered. As a result, judges, lawyers, and other legal professionals began to use virtual communications.
As a result, many jurisdictions have realized that virtual hearings are more efficient in some sorts of cases. As a result, the use of VRI in the courtroom is likely to continue long after the pandemic has ended.
VRI in Business
It’s no secret that the pandemic brought global business travel to a halt. Suddenly, corporate meetings and events went from in-person to online, and Zoom became part of the zeitgeist. However, traditional video conference platforms offered an imperfect solution when it came to interpreting.
To meet the need for interpreting services, VRI platforms such as Boostlingo made it possible to integrate with Zoom, Webex, and other video conference platforms. The result? Companies discovered that many types of meetings can be conducted just as effectively online.
Boostlingo and VRI
As can be seen, VRI is the future of interpreting. That is why we are constantly working to develop our platform in order to better serve our clients. We’ve adapted to meet the evolving needs of the interpreting profession, from healthcare to Zoom integrations.
The Boostlingo platform is also quick and simple to use. All you need is a high-speed internet connection and a webcam-equipped PC, tablet, or smartphone.
Think Boostlingo may be right for you? Get your free quote today!