Quality Healthcare Interpretation
Interpretation services play a vital role in healthcare. Ensure effective communication and create valuable engagements with your patients through our interpreter services for healthcare.
Watch Our Software Explainer Video
Learn about the main features and benefits of Boostlingo OnDemand, including:
- Connect with interpreters in seconds, not minutes
- Network of 17,000+ qualified interpreters speaking 300+ languages
- Video remote interpreting and over-the-phone interpreting
- 24/7 availability in over 90 languages
- Interpreter Code of Conduct for quality and compliance
- Use on any device, easy user addition, scheduling, and custom call settings
- Access call logs to manage language services
- Integrations with Zoom, Stripe, and Quickbooks
Why Interpretation Services Matter in Healthcare Settings
The United States is one of the most linguistically diverse nations in the world. It’s estimated that there are between 350 to 430 spoken languages in the country.
In the United States, research estimates that 25.7 million people have limited English proficiency.
Aside from English, the United States Census reports that the 5 most spoken languages in the country are: Spanish, Chinese, Tagalog, Vietnamese, and Arabic.
Language Access: Essential for Quality Healthcare
97% of physicians have encountered patients with English comprehension challenges, and in such situations, Boostlingo healthcare interpreting technology serves as a valuable tool to overcome language barriers.
Provide High Quality Care
With Boostlingo you can reach interpreters in seconds, not minutes.
Reduce the amount of time you and your patient wait to get connected so you can start treatment sooner.
Our interpreters provide support in 300 languages. You can reach new patients in your community with more healthcare language support options. Each healthcare interpreter must have at least 40 hours of Medical Terminology training as well as at least three years of experience in medical interpreting.
Support Your Whole Team
Use one login for scheduling language support services, connecting with healthcare interpreters and any reporting you need to bill. The Boostlingo software is easy-to-use and won’t require hours of training for your medical team.
Boostlingo can be accessed from any device so your team can respond to patient needs. Can’t bring a computer into the room with you? Boostlingo has direct dial and tablet-ready options that can be customized to work with your current technology.
Stay HIPAA and ACA Compliant
Boostlingo healthcare interpreters maintain HIPAA compliance certificates audited quarterly.
The teams are also ACA compliant qualified interpreters ready to provide language support wherever you need them across the country. The Boostlingo platform ensures maximum security and privacy. You can be confident that your language services are meeting current and future healthcare regulatory compliance standards.
Why Choose Boostlingo?
Trained and Qualified Experts
With years of practice under their belt, our HIPPA-compliant healthcare interpreters have undergone extensive training to serve you best. Our quality assurance processes are top notch, and we are proud to share that our 0.025% complaint rate is extremely low.
State-Of-The-Art Technologies
We supply our clients with state-of-the-art technologies to guarantee smooth, efficient, and secure multilingual communication. Integrating our interpreter management system into your organization will lead to quick connection times with your staff interpreters or the medical interpreters in our network.
Tailor-made Solutions
Partnering with us gives you tailored solutions for your hospital’s unique requirements. Allocate resources effectively through our medical interpreter management software or acquire more support by connecting with the medical interpreters in our network.
Fast Connection Times
With an average response time of 13.4 seconds, you’ll connect with the appropriate interpreter instantly. Rest assured that we’ll provide reliable medical interpreting in any given situation.
Frequently Asked Questions
FAQs on Healthcare Interpretating
What is a healthcare interpreter?
A healthcare interpreter (also known as a medical interpreter) is a language professional who possesses a strong grasp of the medical field.
Healthcare interpreters are highly proficient in the languages that they speak and are trained to understand complex processes and terminology in the medical field.
They support communication between doctors and patients and allow them to exchange important information such as medical history, treatment options, and more.
What Are the Different Types of Healthcare Interpretation?
The three main types of healthcare interpretation are face-to-face interpretation, telephone interpretation, and video remote interpretation (VRI).
Is the Boostlingo Platform for the Healthcare Industry secure?
Boostlingo is a cloud-based platform that offers interpretation services such as healthcare interpretation. To safeguard the security and privacy of its users’ data, including patient information, the platform is HIPAA compliant and employs end-to-end encryption, multi-factor authentication, and regular security assessments.
While Boostlingo has made substantial measures to safeguard the platform’s security, users should still take the required precautions to secure patient information.
What are the Advantages of Having a Qualified Language Interpreter Available to Patients?
Improved Communication
A qualified medical interpreter can help the healthcare professional, and the patient communicate effectively by ensuring that both sides understand and express themselves accurately. This can assist to avoid misconceptions and offer the best possible treatment for the patient.
Increased Trust and Confidence
Patients may feel more at ease and secure disclosing sensitive or personal information in the presence of a medical interpreter because they know the interpreter is bound by confidentiality and will appropriately express their words and concerns.
Better Health Outcomes
Accurate diagnosis and therapy need effective communication. A qualified medical interpreter may assist guarantee that the patient receives the proper therapy by providing clear and accurate interpretation, resulting in better health results.
Reduced Healthcare Costs
Miscommunications can result in unneeded testing, treatments, and hospitalizations, all of which can be expensive for both the patient and the healthcare system. Having a medical interpreter on staff can assist to decrease these expenses by ensuring that the patient receives the correct care the first time.
Legal and Ethical Considerations
In some circumstances, providing interpretation services to patients who do not speak the same language as the healthcare professional may be legally or ethically mandated. Having a licensed medical interpreter on hand can assist in ensuring that the healthcare practitioner meets these standards.
Why is Accurate Language Interpretation Important in the Healthcare Field?
Language interpretation is crucial in healthcare because it helps healthcare workers to successfully interact with patients who speak a different language or who are deaf or hard of hearing. This is critical for ensuring that patients receive high-quality treatment and that their healthcare requirements are completely recognized and met.
Effective communication is a vital component of healthcare, and language problems can make it difficult for healthcare practitioners to effectively diagnose a patient’s condition and administer appropriate treatment.
In these circumstances, language interpretation can aid in clear communication between the clinician and the patient, allowing the practitioner to give the best treatment possible.
Additionally, language interpretation can assist to develop confidence between healthcare practitioners and patients, since it indicates a dedication to ensuring that patients’ needs are addressed and that they are fully educated about their healthcare alternatives.
It can also assist to lessen the risk of medical mistakes, which can arise when communication between healthcare practitioners and patients breaks down.
Overall, language interpretation is a vital tool for ensuring that healthcare personnel can successfully interact with patients and offer the best possible treatment.
Why are language interpreter services important for healthcare?
Interpreting services have become essential for healthcare given that hospitals are dealing with an increasing number of non-English speaking and limited English proficient patients. When it comes to medical consultations and emergencies, effective communication is paramount since it directly impacts the quality of care provided.
Having healthcare interpreters within arm’s reach assists healthcare professionals in providing essential healthcare services to patients. Especially in the case of multicultural nations such as the United States, healthcare interpretation fosters inclusivity and helps guarantee equal access to medical care for all individuals.
Are hospitals required to have healthcare interpreters?
In the case of the United States, yes. Regulations such as the Americans with Disabilities Act and Title VI of the Civil Rights Act require healthcare centers to provide language access services to ensure that quality medical treatment is accessible to every person regardless of their proficiency in English.
In addition to the legal requirements to provide language access, the positive impact of healthcare interpretation services on patient care outcomes should not be overlooked. This is especially true for healthcare centers located in areas with a culturally diverse population.
Why do people love Boostlingo?
Our medical assistants are able to within seconds get in touch with an interpreter in a majority of our languages. It’s just perfect from an operational perspective because we know we aren’t having a delay in care.
Jerry Trigueros
VP of Patient Services
Northern Nevada HOPES
I was on a call yesterday with an interpreter who was WONDERFUL. She understood me, understood the parents and student, even though there were moments of crying and much emotion. She was professional, the flow of the conversation was flawless and I really appreciated her!
Kristen Turpin
Professional School Counselor
Manor ISD
I think it all comes down to ease of use. Boostlingo is the click of 2 buttons on a tablet and you have access to an interpreter.
Chris Bergstrom
COO
Gold Skin Care Center
Are you interested in learning more about Boostlingo?
What best describes you?
Boostlingo helps your organization meet the language needs for your community through the highest quality video and over the phone interpretation. Schedule ahead of time or access interpreters on demand. Other features include:
- Access to 10,000 interpreters global for 300 languages
- Connect times averaging seconds, not minutes
- Qualified legal, medical, and educational interpreters
- Easy to use application that works on any device
- Subscription cost with the best per-minute rates in the business
- And more! Fill out a quote form today.
Boostlingo makes interpretation technology that helps language service providers scale their business instantly. Our all-in-one platform allows you to:
- Schedule your interpreters & broadcast interpretation requests to your entire network
- Customize reports for business analysis
- Process expenses, billing, and invoicing in one program
- Gain access to 10,000 interpreters for 300 languages overnight with the Boostlingo Professional Interpreter Network
- Use a white label platform for your clients to login for virtual calls
- And more! Fill out a quote form today.
Boostlingo does not hire interpreters. We refer qualified interpreter information to Boostlingo partners who have the option to reach out to anyone who fills out a form. Boostlingo cannot guarantee that you will be contacted by either party.
For resources for interpreters, you can head to Café Lingo, our blog for interpreters, or to boostlingo.com/interpreters.
BoostEvents (Formerly VoiceBoxer) is a multilingual web platform built to assist you in reaching your target audience in any language. With BoostEvents, your team can simplify the process of adding interpreters to any of your events.
BoostEvents can provide remote simultaneous interpretation services for virtual and hybrid meetings, events, conferences, trainings and more. Through our Connect integrations, BoostEvents can be used independently or easily integrated into Zoom, Microsoft Teams, and other platforms.
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