Why EQ Matters in Interpreting and How to Improve Yours
Whether you’re interpreting in a high-stakes healthcare setting, a courtroom, or over the phone during a customer support call, emotional intelligence (EQ) is a must-have skill. It’s what allows interpreters to remain composed, understand nuance, and build trust—especially in complex or remote environments. What Is Emotional Intelligence (EQ) and Why Does It Matter? Emotional intelligence […]
