Interpreter Services
Powered by a Language Access Platform
Get immediate access to qualified interpreters and the platform to manage language access at scale. Boostlingo brings interpreter services, workflow tools, and performance reporting together in one place.
What are Interpreter Services?
Interpreter services help people communicate in real time across spoken or signed languages. They are used when patients, customers, students, employees, or community members need language support to understand and be understood.
Today, language access needs more than interpreter availability.
Boostlingo’s 2026 State of Interpreting Technology report shows why access alone is not enough.
Report unmet
interpreter need
Impacts operations
As a top challenge
Types of Interpreter Services Boostlingo Offers
Boostlingo’s platform supports a range of interpreting workflows: phone interpreting, video interpreting, ASL interpreting, scheduled interpreting, onsite coordination, and AI interpreting. Each option suits a different type of conversation, urgency level, and language access need.
Over-the-phone interpreting, or OPI, connects people to interpreters by phone. It works well in 24/7, high-volume settings such as intake and customer support, and in situations where video is not needed.
Boostlingo OPI integrates with existing phone workflows via IVR routing, quick dials, mobile access, and landline support. That makes it a flexible, cost-effective way to expand access in 300+ languages.
Use phone interpreting to scale access quickly.
Video remote interpreting, or VRI, connects people to interpreters through a live video session. It works well for ASL, healthcare visits, and other situations where body language, facial expressions, or face-to-face support can improve understanding.
Boostlingo VRI helps teams offer face-to-face language support without waiting for an on-site interpreter. It gives users a flexible way to bring qualified interpreters into higher-context conversations.
Use VRI when the conversation needs more than audio.
AI Interpreting
AI interpreting provides real-time language support for everyday interactions where speed, availability, and cost efficiency matter. It is best suited for lower-risk conversations.
Boostlingo AI interpreting supports 23 languages and can roll over to human interpreters when conversations need more nuance, accuracy, or support.
Use AI where it fits. Human interpreters when it counts.
ASL interpreting connects Deaf and hard-of-hearing people with qualified interpreters of American Sign Language. It is essential for healthcare visits, legal proceedings, and public services.
Boostlingo supports 24/7 ASL interpreting through clear video remote and scheduled workflows, so teams can provide access without waiting for an on-site interpreter.
Scheduled interpreting for planned appointments
With scheduled interpreting, you can plan ahead for appointments that need a specific language or interpreter qualification.
This is especially useful for legal interpreters, certified Deaf interpreters, and other specialized interpreting needs, as well as for rare language requests, where availability should be confirmed before the appointment.
Manage interpreter services with Boostlingo IMS. Boostlingo IMS helps teams manage the operational side of language access, including interpreter scheduling, routing, availability, credentials, rate management, billing, invoicing, reporting, and analytics.
Large organizations can manage staff interpreters, contracted interpreters, and language service agencies from one system.
Your Interpreters First, Overflow with Boostlingo
Boostlingo helps large organizations route interpreting requests to their own interpreter teams first. When internal interpreters are unavailable, requests can be routed to Boostlingo Hub, providing teams with added coverage without losing control of their language access program.
Top Languages for Interpreter Services
Find the right interpreting solution for your organization.
Not sure which interpretation services best fit your workflow? We’ll help you choose the right setup based on your needs, use cases, and volume.
Buyer's Guide to Finding an On-Demand Interpretation Partner
This free eBook explores why on-demand interpretation is an essential tool for compliance and serving diverse communities and prepares you to evaluate potential partners.
Interpreting on Any Device
With Boostlingo, you can request interpreting support from the devices and channels your team already uses every day.
- Web browser access for desktop and laptop users
- Mobile app access for iOS and Android
- Tablet and iPad compatibility
- Dedicated phone number for phone-based interpretation
- Support for multiple users, locations, and devices
Interpreter Services for Healthcare
Healthcare organizations need interpreter services that support fast access, qualified medical interpreters, privacy controls, ASL, telehealth, EHR workflows, and language access requirements.
Boostlingo helps healthcare teams support language access across intake, telehealth, care conversations, discharge instructions, after-hours needs, and other moments where clear communication matters.
Interpreter Qualifications
Interpreters at Boostlingo meet strict standards to help you stay compliant and serve limited-English proficient (LEP) clients.
- Minimum 3 years of experience
- Documented proof of language proficiency
- Completed ‘Boostlingo Badge’ for remote interpreting readiness
- 40-hour training for medical and legal qualified interpreters
- Annual HIPAA and Fraud, Waste, and Abuse training
Learn more about our interpreter quality and qualifications.
Compliance, Quality, and Security
Boostlingo helps teams manage interpreter services with qualified interpreter workflows, reporting, documentation, and security controls. These tools support quality, privacy, and compliance requirements across healthcare, public services, education, legal, and enterprise settings.
- HIPAA-aligned controls
- BAA available
- SOC 2 Type II report available
- Supports Section 1557 obligations
- Supports ADA effective communication needs
More than interpreter access.
Interpreter services are not just calls. They are workflows, routing rules, coverage, quality controls, reporting, and support. Boostlingo brings those pieces together in one language access platform.
The AI interpreting quality exceeded my expectations, and it’s all in the same app where we connect to professional interpreters.
Interpreting Enters its AI Era
Human and AI interpreting on one platform. AI can help expand access for lower-risk conversations. Human interpreters remain essential for complex or high-risk interactions.
Boostlingo brings both into a single language access strategy, so teams can use AI where it makes sense and human interpreters where they matter.
How Boostlingo Compares
Traditional providers help you reach interpreters. Boostlingo gives you interpreter access plus the tools to manage, measure, and scale language access across your organization.
Traditional interpreter providers
- Interpreter access
- Vendor network first
- Limited operational visibility
- Separate vendors/tools by modality
- Human-only or AI-only
Boostlingo
- Interpreter access + management platform
- Intelligent routing and controls
- Reporting and analytics
- OPI, VRI, ASL, scheduled, AI, and onsite
- Hybrid interpreting
When Interpreting Works, People Notice
See How Faster Interpreter Access Improves Care
Progressive Community Health Center used Boostlingo to reduce interpreter wait times and keep patient visits moving. The clinic improved speed to interpreter by 79% and supported shorter appointment windows without losing communication quality
Resources for Interpreter Services
The 5 Top Providers of Interpreting Services for Schools in 2026
Top 7 Benefits of Integrating Interpreting Platforms with EHR Systems
What Does a Professional Interpreter Do? (And When Your Organization Needs One)
How to Improve Patient Throughput With On-Demand Interpreting
Interpreter Services FAQs
What languages does Boostlingo support?
Boostlingo supports interpreting in 300+ spoken and sign languages, including commonly requested languages such as Spanish, Haitian Creole, Mandarin, Arabic, and Russian. Contact our team to confirm availability for your specific language, modality, and hours of coverage.
What is on-demand interpreting?
What is over-the-phone interpreting?
What is video remote interpreting?
How quickly can I connect to an interpreter?
Learn more about on-demand access.
Does Boostlingo support ASL interpreting?
Can we control who has access to interpreter services?
Explore interpreter management.
Is Boostlingo secure and confidential?
Explore Boostlingo security.
Can Boostlingo work with Zoom, Microsoft Teams, or Webex?
Explore integrations.
Should I use AI or work with human interpreters?
Explore AI interpreting.
Do you offer scheduled interpreting appointments?
Learn about scheduling workflows.
Which industries does Boostlingo support?
Explore industries.
How much do interpreter services cost?
Request pricing.
How does Boostlingo support internal interpreter workflows?
Explore internal interpreter workflows.
Do unused interpreter minutes roll over?
Talk to us about pricing.