Interpreter Services

Powered by a Language Access Platform

Get immediate access to qualified interpreters and the platform to manage language access at scale. Boostlingo brings interpreter services, workflow tools, and performance reporting together in one place.

Interpreter services powered by a language access platform with phone, video, and AI workflows for on-demand multilingual communication.

What are Interpreter Services?

Interpreter services help people communicate in real time across spoken or signed languages. They are used when patients, customers, students, employees, or community members need language support to understand and be understood.

Today, language access needs more than interpreter availability.

Boostlingo’s 2026 State of Interpreting Technology report shows why access alone is not enough.

50%

Report unmet
interpreter need

Say Inconsistent quality
Impacts operations
40 %
Cite Admin Burden
As a top challenge
20 %

Types of Interpreter Services Boostlingo Offers

Boostlingo’s platform supports a range of interpreting workflows: phone interpreting, video interpreting, ASL interpreting, scheduled interpreting, onsite coordination, and AI interpreting. Each option suits a different type of conversation, urgency level, and language access need.

Teacher using over the phone interpreting to communicate with parents during a student progress meeting in an elementary school classroom.

Over-the-phone interpreting, or OPI, connects people to interpreters by phone. It works well in 24/7, high-volume settings such as intake and customer support, and in situations where video is not needed.

Boostlingo OPI integrates with existing phone workflows via IVR routing, quick dials, mobile access, and landline support. That makes it a flexible, cost-effective way to expand access in 300+ languages.

Use phone interpreting to scale access quickly.

Doctor uses Boostlingo video remote interpreting to communicate with a patient during a medical appointment.

Video remote interpreting, or VRI, connects people to interpreters through a live video session. It works well for ASL, healthcare visits, and other situations where body language, facial expressions, or face-to-face support can improve understanding.

Boostlingo VRI helps teams offer face-to-face language support without waiting for an on-site interpreter. It gives users a flexible way to bring qualified interpreters into higher-context conversations.

Use VRI when the conversation needs more than audio.

AI Interpreting

AI interpreting provides real-time language support for everyday interactions where speed, availability, and cost efficiency matter. It is best suited for lower-risk conversations.

Boostlingo AI interpreting supports 23 languages and can roll over to human interpreters when conversations need more nuance, accuracy, or support.

Use AI where it fits. Human interpreters when it counts.

Student using ASL interpreting on a tablet during a meeting with a school staff member.

ASL interpreting connects Deaf and hard-of-hearing people with qualified interpreters of American Sign Language. It is essential for healthcare visits, legal proceedings, and public services.

Boostlingo supports 24/7 ASL interpreting through clear video remote and scheduled workflows, so teams can provide access without waiting for an on-site interpreter.

Court professional uses video remote interpreting to support language access in a government hearing

Scheduled interpreting for planned appointments

With scheduled interpreting, you can plan ahead for appointments that need a specific language or interpreter qualification.

This is especially useful for legal interpreters, certified Deaf interpreters, and other specialized interpreting needs, as well as for rare language requests, where availability should be confirmed before the appointment.

Interpretation Management

Manage interpreter services with Boostlingo IMS. Boostlingo IMS helps teams manage the operational side of language access, including interpreter scheduling, routing, availability, credentials, rate management, billing, invoicing, reporting, and analytics.

Large organizations can manage staff interpreters, contracted interpreters, and language service agencies from one system.

Your Interpreters First, Overflow with Boostlingo

Boostlingo helps large organizations route interpreting requests to their own interpreter teams first. When internal interpreters are unavailable, requests can be routed to Boostlingo Hub, providing teams with added coverage without losing control of their language access program.

Find the right interpreting solution for your organization.

Not sure which interpretation services best fit your workflow? We’ll help you choose the right setup based on your needs, use cases, and volume.

Interpreter Services

Boostlingo On-Demand

Boostlingo On-Demand gives teams easy access to phone, video, and AI interpreting services. It helps organizations support more conversations, manage costs, and maintain quality and customer support as demand grows.

Asset Download

Buyer's Guide to Finding an On-Demand Interpretation Partner

This free eBook explores why on-demand interpretation is an essential tool for compliance and serving diverse communities and prepares you to evaluate potential partners.

Cover and interior pages of Boostlingo’s Buyer’s Guide to Finding an On-Demand Interpretation Partner, featuring a mobile video interpreting app and solution evaluation checklist.

Interpreting on Any Device

With Boostlingo, you can request interpreting support from the devices and channels your team already uses every day.

  • Web browser access for desktop and laptop users
  • Mobile app access for iOS and Android
  • Tablet and iPad compatibility
  • Dedicated phone number for phone-based interpretation
  • Support for multiple users, locations, and devices
Interpreter services on any device, including phone, tablet, desktop, and laptop access for on-demand video and audio interpreting.
Healthcare provider reviews interpreter credential information on a tablet with a patient while a remote interpreter joins by video.

Interpreter Services for Healthcare

Healthcare organizations need interpreter services that support fast access, qualified medical interpreters, privacy controls, ASL, telehealth, EHR workflows, and language access requirements.

Boostlingo helps healthcare teams support language access across intake, telehealth, care conversations, discharge instructions, after-hours needs, and other moments where clear communication matters.

Interpreter Qualifications

Interpreters at Boostlingo meet strict standards to help you stay compliant and serve limited-English proficient (LEP) clients. 

  • Minimum 3 years of experience 
  • Documented proof of language proficiency
  • Completed ‘Boostlingo Badge’ for remote interpreting readiness
  • 40-hour training for medical and legal qualified interpreters
  • Annual HIPAA and Fraud, Waste, and Abuse training

Learn more about our interpreter quality and qualifications.

Hispanic interpreter with headset on smiling and waving at the camera
SOC 2 Type 2 security certification for education language services protecting student and family data.

Compliance, Quality, and Security

Boostlingo helps teams manage interpreter services with qualified interpreter workflows, reporting, documentation, and security controls. These tools support quality, privacy, and compliance requirements across healthcare, public services, education, legal, and enterprise settings.

  • HIPAA-aligned controls
  • BAA available
  • SOC 2 Type II report available
  • Supports Section 1557 obligations
  • Supports ADA effective communication needs

More than interpreter access.

Interpreter services are not just calls. They are workflows, routing rules, coverage, quality controls, reporting, and support. Boostlingo brings those pieces together in one language access platform.

Interpreting Integrations

Boostlingo integrates interpreter services into the tools and systems that language access teams already use, including video conferencing tools, telehealth systems, accounting software, and EHR workflows.

Smartphone screen showing an AI-powered interpretation call in progress

The AI interpreting quality exceeded my expectations, and it’s all in the same app where we connect to professional interpreters.

Interpreting Enters its AI Era

Human and AI interpreting on one platform. AI can help expand access for lower-risk conversations. Human interpreters remain essential for complex or high-risk interactions.

Boostlingo brings both into a single language access strategy, so teams can use AI where it makes sense and human interpreters where they matter.

How Boostlingo Compares

Traditional providers help you reach interpreters. Boostlingo gives you interpreter access plus the tools to manage, measure, and scale language access across your organization.

Traditional interpreter providers

Boostlingo

See how Boostlingo compares to your current provider.

When Interpreting Works, People Notice

See How Faster Interpreter Access Improves Care

Progressive Community Health Center used Boostlingo to reduce interpreter wait times and keep patient visits moving. The clinic improved speed to interpreter by 79% and supported shorter appointment windows without losing communication quality

“We’re able to get an interpreter within seconds. It’s been really helpful for our workflow and the efficiencies of the clinic.”

Dr. Raymundo Garcia-Dwyer, Medical Director

Resources for Interpreter Services

The 5 Top Providers of Interpreting Services for Schools in 2026
Top 7 Benefits of Integrating Interpreting Platforms with EHR Systems
What Does a Professional Interpreter Do? (And When Your Organization Needs One)
How to Improve Patient Throughput With On-Demand Interpreting

Interpreter Services FAQs

Boostlingo supports interpreting in 300+ spoken and sign languages, including commonly requested languages such as Spanish, Haitian Creole, Mandarin, Arabic, and Russian. Contact our team to confirm availability for your specific language, modality, and hours of coverage.

On-demand interpreting is a fast, flexible solution teams can use to connect with a qualified interpreter whenever language support is needed. It supports conversations in 300+ languages, across phone, video, and AI workflows.
Over-the-phone interpreting, or OPI, connects people to a qualified interpreter through an audio-only phone or voice connection. It is a fast, convenient option for intake, scheduling, customer support, service calls, and other high-volume conversations where video is not needed.
Video remote interpreting, or VRI, connects people to a qualified interpreter through a live video session. It is useful when visual cues, facial expressions, body language, or ASL support can improve communication.
Interpreter connection times vary by language, modality, and availability. With Boostlingo, the average connection time is 13 seconds, while less common languages or specialized interpreter needs may take longer.

Learn more about on-demand access.
Yes. Boostlingo supports ASL interpreting for organizations that need accessible communication for Deaf and Hard of hearing individuals. ASL interpreting is available through video remote and scheduled workflows.
Yes. Boostlingo supports configurable access controls so organizations can manage how interpreter services are used across teams, locations, users, and workflows. Admins can structure access based on interpreter type, language needs, modality, and approved use cases.

Explore interpreter management.

Yes. Boostlingo is designed to support secure and confidential interpreting workflows. The platform includes privacy and security controls, and interpreters follow professional confidentiality standards for customer conversations.

Explore Boostlingo security.

Yes. Boostlingo can support interpreting workflows across platforms like Zoom, Microsoft Teams, Webex, telehealth systems, and EHR workflows. This helps teams add language support into the tools they already use.

Explore integrations.
Use AI interpreting when it fits, and human interpreters when it matters. AI fits routine, lower-risk conversations where speed and availability matter most. Work with human interpreters for clinical, legal, sensitive, complex, or high-context conversations where accuracy, empathy, and nuance matter more.

Explore AI interpreting.

Yes. Boostlingo supports both on-demand and scheduled interpreting. Scheduled interpreting is useful for planned appointments, recurring meetings, specialized language needs, and conversations that require a specific interpreter type or modality.

Learn about scheduling workflows.

Boostlingo supports organizations across healthcare, government, education, legal, business, insurance, financial services, and other industries that need reliable language access.

Explore industries.

Interpreter service costs depend on the language, modality, usage volume, scheduling needs, and workflow complexity. Boostlingo helps organizations choose a setup based on how often they need language support and which interpreting options they use.

Request pricing.
Boostlingo helps organizations use internal and external interpreters within the same platform. Teams can route requests to internal interpreters first, then use external coverage or Boostlingo Hub overflow when needed.

Explore internal interpreter workflows.
Unused interpreter service minutes depend on your pricing model, monthly allocation, and contract terms. Talk to our team to understand how minute allocations, resets, and overage billing apply to your plan.

Talk to us about pricing.

Implementation timelines vary by organization, workflow, and interpreting needs. Some teams can get started in as fast as 24 hours after contract signing, with onboarding support to help users access interpreter services confidently. Request a demo.