Insurance Interpreter and Translation Services

Deliver high-quality language interpretation and translation services to your clients. Discover how insurance companies cut costs by 20% with Boostlingo.
Insurance Interpretation

300+ Languages

Access professional language interpretation services instantly or pre-schedule appointments to communicate with policyholders who speak another language.

Flexible Pricing

Deliver cost-effective language interpretation services for policyholders and claimants. Ensure efficient & budget-friendly interpreter services for every interaction.

Sign Language

Provide American Sign Language (ASL) interpreting to ensure clear and accurate communication for Deaf or Hard of Hearing clients.

Connect with qualified interpreters anytime, anywhere

Learn more about Boostlingo On-Demand, a solution to connect with interpreters in seconds from any device.

Don’t Let Language be a Barrier to Excellent Service

With over 25.7 million limited English proficient (LEP) individuals and 11 million Deaf or Hard of Hearing (D/HoH) people in the U.S., language barriers should never hinder policyholders from accessing the coverage they need. Our interpreting technology allows access to language interpretation services, reducing burdens while improving communication for claims, policy discussions, and customer support.

On-Demand Interpreting

Connect in seconds with the largest global network of interpreters, 24/7. Set your team up for success on any device. It’s powerful and easy.

AI Translation Services

Set up in minutes with high-quality, real-time AI translation in 130+ languages. Perfect for meetings, events, and webinars.

Translation Services

Translate your insurance forms and policy documents. Tap into our network of professional translators for your next project.
Boostlingo On Demand Logo
Interpreter Services

Boostlingo has been very time efficient connecting our patients to an interpreter. It’s user friendly, easy to access, & opens a world of potential.

On-Demand Language Interpretation for Insurance

Connect to qualified interpreters in seconds with our on-demand interpretation solution for:

  • Policy explanations and coverage details
  • Claims processing and support
  • Access to sign language interpreters
  • Customer service interactions
  • Legal and regulatory discussions
  • Risk assessment consultations

At Boostlingo, we prioritize security and privacy. All interactions on our platform are encrypted and secure, ensuring the confidentiality of sensitive insurance information. 

Our interpreter services are delivered by qualified professionals who adhere to strict ethical standards, guaranteeing impartiality, accuracy, and professionalism. Boostlingo is the trusted choice for reliable insurance interpreter solutions. 

Average Response Time

Rely on the industry's fastest response times across all on-demand languages in 30 seconds or less.

Quality Language Interpreters

Access to qualified interpreters with 3+ years' experience and up-to-date compliance training.

Easy-to-Use App

Easy language access for any user. Device agnostic, with multiple access points: phone, web apps, and mobile devices.

300 Languages & ASL

Ensure every request is filled with access to 17,000+ interpreters speaking more than 300 languages including ASL.

What is Boostlingo On-Demand?

Languages (VRI/OPI)
250 +
For 90+ Languages
24/ 7
Call Satisfaction Rate
99 %
ASSET DOWNLOAD

Buyers Guide to Finding an On-Demand Interpretation Partner

This free ebook explores why on-demand interpretation is an essential tool for compliance and serving diverse communities and prepares you to evaluate potential partners.

Buyer's Guide On-Demand

Provide 24/7 Language Interpretation Services

Watch a free demo and see how a subscription to Boostlingo can improve patient experience at your organization.

Remote Simultaneous Interpretation for Insurance

As insurance providers expand beyond policy administration, real-time language access is essential for outreach and educational events. Whether hosting insurance education sessions, policyholder workshops, or financial literacy programs, ensuring clear communication helps clients understand their coverage, benefits, and rights.

Boostlingo Multilingual Events Key Features:

  • Offer event interpretation to your clients using interpreters from our network.
  • Multilingual at every touchpoint, including chat, polling, and translated presentations.
  • Accessibility options available for sign language interpretation and AI captioning.
  • Expert support every step of the way to help you set up a fully customized multilingual event for any audience size.

For community and outreach events, remote simultaneous interpreting is essential. Unlike on-demand over-the-phone interpretation (OPI) and video remote interpreting (VRI), which typically utilize consecutive interpreting, simultaneous interpreting facilitates continuous interpretation without disruptions.

With simultaneous interpretation, a professional interpreter delivers translations in real time, ensuring attendees receive uninterrupted information.

boostlingo events logo
On Demand Interpretation

126 sessions, with 29 interpreters from 8 countries all streamed to YouTube with Boostlingo Events. And the world's first live streamed vasectomy.

Client Engagement

Studies show that language access improves client satisfaction, participation in preventative services, and engagement.

Community Outreach

Support 1-to-many community education events or seminars with simultaneous interpretation.

Care Compliance

Improve client commitment to treatment plans by removing language barriers across the entire care continuum.

Equitable Care

Connecting all clients without language barriers into all programs and services.

Book a Free Demo of Boostlingo Events

Learn how event interpreting can help you communicate with large audiences in multiple languages.
AI Pro

AI Live Captioning and Translation Services for Insurance

Boostlingo AI Pro enables live translation in 130+ languages, making meetings more accessible.

Multilingual Transcriptions
Insurance firms often rely on human transcription services, which can take days to process policy discussions or claim reviews.

With Boostlingo AI Pro, your team can generate real-time transcripts of meetings, policy briefings, and client consultations—making critical information instantly available.

Try Boostlingo AI Pro for Free

For all the low-stakes moments when an interpreter isn’t available, try AI Pro for free.

Resources

Boostlingo Analytics
Improve Oversight of Interpreter Services in Healthcare with Boostlingo Analytics
Best Interpreter Service Providers
The 6 Best Interpreter Service Providers for Healthcare in 2025: Who’s Leading the Way?
On-Demand Interpretation Comparison
Boostlingo vs. Propio: On-Demand Interpreting Comparison
On-Demand Product Update
Boostlingo On-Demand Product Update – February 2025

Boostlingo Hub: Expand Language Access

The Boostlingo Hub gives you access to a vast network of over 17,000 qualified interpreters, including insurance and sign language interpreters. We meticulously screen and train all interpreters to ensure all calls through our network are confidential and professional.
HIPAA Compliant
Soc 2 Type 2
GDPR

Risk & Compliance Covered with Our Solutions

Insurance organizations often face evolving compliance and security risks. At Boostlingo, we understand the importance of supporting risk-management initiatives. Our technology is SOC 2 Type II certified, giving peace of mind that your data is processed and stored with the highest safety standards. Our team is dedicated to staying current with the ever-changing rules and regulations to help support care delivery.

Quality is top of mind for our partners, in addition to the minimum interpreter requirements, our pool of qualified interpreters possess annual HIPAA-compliance training, terminology training, and a minimum of 3 years of experience in insurance interpreting.

Boostlingo On-Demand OPI & VRI Integrations:

Boostlingo helps your organization meet the language needs for your community or clients through an extensive list of integrations. We currently integrate with Zoom, Cisco, Webex, Microsoft Teams for interpretation delivery over the phone and via video. We also support the QuickBooks billing platform and Stripe.

Related Case Studies

See how Boostlingo customers around the world are driving growth with interpretation, translation, interpreter management services.

World Relief
World Relief Wisconsin
Integration Program meets the language needs of a large refugee population with on-demand interpreting.
Couple preparing to sign a contract of sale
Dispute Resolution Centers
How an association implemented on-demand interpreting resources across 20+ dispute resolution centers.
Medical Support
Aeroflow Health
Customer Operations team resolved reporting and support issues with language services.
Interpreter
Goshen Health
Learn how Goshen Health transformed interpreting services and saved $250,000 a year.

Insurance Interpretation FAQs

On-demand interpretation is a language interpreting service that provides consumers with real-time interpretation services as needed. Boostlingo On-Demand’s application combines technology and human interpreters to give users on-demand language assistance. It works as follow:
  1. User Request: The user requests an interpretation session using the on-demand interpretation software.
  2. Interpreter Assignment: The software assigns the best-suited interpretation for the session based on language competence, industry experience, and availability.
  3. Interpretation Session: The interpreter joins the session via the software, providing real-time interpretation to the user.
  4. Session End: Once the session is complete, the interpreter exits out of the application and the user is billed for the services performed.
Phone interpreting is a language-based service that facilitates communication between individuals who speak different languages. Unlike on-site interpreting where the interpreter is physically present, it is an audio-only service that is usually conducted over a phone, computer, or tablet. Users can dial in on their chosen platform to acquire phone interpreter services, drop the call, and then call back again when assistance is needed.
Video Remote Interpretation (VRI) is a telecommunications service that employs cameras on a computer, laptop, or tablet to give sign language or spoken language interpreting services to visually interact with both a requestor and the requestor’s customer or patient. In contrast to an in-person interpreting experience, video remote interpretation enables individuals to obtain an offsite interpreter on demand to communicate across a language barrier, such as during a session requiring ASL interpreting.

Using a tablet, phone or computer, the interpreter participates in the conversation using audio and video feed. When these parties are located separately, VRI offers flexible options for virtual meetings. The VRI interpreter can be added to an ongoing video conference and perform the same service.
Simultaneous interpretation is an interpretation technique where the interpreter converts a speaker’s message from one language to another in real-time. In virtual events, simultaneous interpretation promotes inclusivity and accessibility by allowing all participants to understand and partake in the event in their preferred language.
Boostlingo AI Pro is a powerful tool for live interpretation and translation in meetings and events. Elevate multilingual communication by providing real-time translations and captions in over 100 languages, ensuring seamless interactions across global audiences.
Yes! Boostlingo AI Pro captures speech to text for multiple languages at once with over 130 languages in our library.
An Interpretation Management System (IMS) is a software platform designed to facilitate the scheduling, management, and coordination of interpreters for various events and services, such as meetings, conferences, and medical appointments. Here are some key features and functions typically found in an IMS:
  • Scheduling and Booking: The system allows organizations to easily schedule and book interpreters for specific dates and times, often with options to select interpreters based on language skills and availability.
  • Interpreter Profiles: IMS platforms often include profiles for each interpreter, detailing their qualifications, language proficiency, experience, and rates. This helps organizations choose the right interpreter for their needs.
  • Real-Time Availability: Many systems provide real-time availability of interpreters, enabling efficient scheduling without conflicts.
  • Communication Tools: IMS may offer communication features to facilitate coordination between interpreters and clients, such as messaging, notifications, and updates about assignments.
  • Billing and Invoicing: The system can manage invoicing and payments for interpreting services, helping streamline financial processes for organizations.
  • Reporting and Analytics: IMS platforms often include reporting features to track interpreter usage, costs, and other metrics, which can aid in evaluating the effectiveness of interpreting services.
  • Integration with Other Systems: Some IMS platforms can integrate with other business management tools, enhancing overall operational efficiency.
Rate Management
Its adaptable rate card structure allows you to tailor client billing and interpreter pay rates to each task. Rates can be set at the system, account, and appointment levels. At the press of a button, you may send an invoice to your clients. Invoices may be reviewed, commented on, and approved in real time by clients and interpreters.

Reporting
Produce executive summary reports for your clients, monitor interpreter pay rates, generate capacity planning reports for your interpreting pool, and much more.

Quickbooks Integration
With native QuickbooksTM Integration, your language service company’s accounting operations become even more cohesive. Appointment information, hours, and fees may be incorporated into an invoice to ease invoicing and reduce administrative work.
Focused on language solutions, our goal is to increase accessibility to classroom content. We provide accurate document translation for students and parents in their preferred language. Whether it's homework or a school project, we make sure to give you all the right tools to succeed!