Over-the-Phone Interpreting (OPI) Services
See How On-Demand Over-The-Phone Interpreting Works
Watch a free demo to see the most powerful subscription-based over-the-phone interpretation system in action.
Multi-Device Support
Browser calling and native mobile app support. Connect to qualified interpreters from most devices.
IVR for Phone Lines
Customizable IVR menus to suit your needs. Set up phone lines for popular languages.
Intelligent Routing
Quickly connect the right interpreter for your request with intelligent routing technology.
Integrated Analytics
Track usage at a department level and build customized reports to manage resources.
Over-the-Phone Interpreting: How It Works
OVER-THE-PHONE INTERPRETING
Provide Service in 300+ Languages
Language barriers can prevent your team from providing medical care or public services. Our on-demand phone interpreting services quickly connect you to a network of 17,000+ qualified interpreters covering over 300 languages.
OVER-THE-PHONE INTERPRETING
Connect to a Qualified Interpreter in 13 Seconds
OVER-THE-PHONE INTERPRETING
Qualified Language Interpreters for Less
OVER-THE-PHONE INTERPRETING
Customize and Track Phone Interpreting
Get a Consultation on a Customized OPI Solution
Industries That Use Over-the-Phone Interpreting
Language Service Companies
Offer clients more affordable interpreting options and expand your remote interpreting service line.
Healthcare
Legal/Judicial
Education
Government
Non-Profit/NGO
Business
Customized to your Organization
On-demand interpreting provides 24/7 coverage and should be easy to access organization-wide. We simplify interpreter connections without requiring equipment purchases. Our solutions include integrations with popular video conferencing platforms, custom IVR for direct dials in your top languages, and individual PINs for tracking usage by user, location, or department.
The Boostlingo Hub
Get on-demand phone interpreters in 300+ languages. Can’t meet demand with in-house interpreters? Prioritize your interpreters but rely on the Boostlingo Hub as a fail-safe option to always serve your clients. Short connection times and qualified remote interpreters are just a click away.
Redefining Language Services
Industry Leading Customer Support
89% of customers surveyed indicate that they’d recommend Boostlingo to a colleague based on their experience with our customer success team!
Save Money Without Sacrificing Quality
Companies save around 20% on interpreting services that switch to Boostlingo’s all-in-one platform.
Smart, Easy-to-Use Technology
64.3% of new customers stated that they chose Boostlingo over other providers based on the ease of use of our technology.
Orthopedic Institute
Michelle R., Director of Compliance and Risk
Pro-Z.com
Enrique Manzo, Head of Interpreter Ops
Las Cruces Schools
Ge Ann Kilgore, English Language Coordinator
Northern Nevada HOPES
Jerry Trigueros, VP of Patient Services
300 Languages + ASL & Spanish Interpreters
On the Boostlingo interpretation management system, you can connect with over 17,000 interpreters all over the globe. Our services are unparalleled, and thanks to our team’s in-depth expertise in the field, we can put you in touch with the most qualified interpreters to assist you and your company in overcoming language hurdles.
Our team has the best quality assurance processes in the field, including placing daily random quality assurance calls in the network to ensure interpreters are following the Boostlingo Hub code of conduct.
Within our subscription service, all languages are supported for OPI services offered on the Boostlingo platform. We even offer 24/7 support for 90 languages for on-demand phone interpreting including ASL and Spanish interpreting.
Check the Boostlingo Hub Supported Languages list for more information on the languages we support.
Over-the-Phone Resources
Boostlingo vs. CyraCom: On-Demand Interpreting Comparison
How to Request Interpreting Services
Best Practices for Implementing Language Access Programs
Translator vs. Interpreter: What’s the Difference?
Learn even more with these OPI webinars:
Over-the-Phone Interpreting FAQs
What is phone interpreting and how does it work?
Phone interpreting is a language-based service that facilitates communication between individuals who speak different languages. Unlike on-site interpreting where the interpreter is physically present, it is an audio-only service that is usually conducted over a phone, computer, or tablet. Users can dial in on their chosen platform to acquire phone interpreter services, drop the call, and then call back again when assistance is needed.
How does Boostlingo’s over-the-phone interpreting service work?
Our Over the Phone Interpreting Services (OPI) that are delivered through our app. Once our platform is up and running, users can either pre-schedule an appointment with an interpreter or get in touch with one on demand. If on-demand interpretation is needed, all the user needs to do is make a request.
With the help of intelligent routing, users can be easily directed to the appropriate interpreter, ensuring fast, seamless, and secure communication! Plus, enjoy the flexibility of subscribing to our language access plan with no commitments.
With the help of intelligent routing, users can be easily directed to the appropriate interpreter, ensuring fast, seamless, and secure communication! Plus, enjoy the flexibility of subscribing to our language access plan with no commitments.
What is the difference between a phone translator and a phone interpreter?
In reality, there is no such thing as a phone translator. The interpreting and translation professions are often confused as being the same. While the two may be related, they are separate professions. Translators work with the written word, converting important texts such as business contracts and legal documents from one language into another.
On the other hand, interpreters work with spoken and signed words. They are language professionals who facilitate real-time communication between individuals who do not speak the same language. Both translators and interpreters have expertise in preserving the original content’s tone, cultural nuance, and intended meaning. Often, when people say they need a phone translator, they mean they require a phone interpreter. While our subscription plans center on interpreters, we do have a separate service that focuses on document translation.
What languages are available?
Based on the information from the Boostlingo Hub, our vast network comprises more than 17,000 proficient interpreters who cover a wide spectrum of over 300 languages spoken worldwide.
This extensive network enables Boostlingo to ensure a reliable connection whenever on-demand calls are made through our platform. With a Boostlingo subscription, rest assured that you’ll have language support at any time and place!
What is the cost of over-the-phone interpreting?
Over-the-phone interpretation (OPI) offers a significant cost advantage, particularly when compared to on-site interpreting. It’s an ideal choice for individuals and businesses seeking both short-term and long-term savings.
At Boostlingo, we prioritize understanding and supporting our clients. During discovery sessions, we delve into their usage frequency and specific requirements for expertise and languages. Our pricing structure is designed to be flexible, offering monthly subscriptions and per-minute rates that cater to different needs. Moreover, we offer rate reductions for larger customers, ensuring affordability and value.
It’s important to note that each type of interpreting service carries its own pricing considerations. As OPI is one of our core services at Boostlingo, our pricing is based on monthly subscriptions. This distinguishes it from pricing for customers seeking on-site interpreting services, which can significantly differ.
Is over-the-phone interpreting confidential and secure?
Yes, OPI is secure. Over the Phone interpreters are trained to prioritize confidentiality and discretion whenever they’re interacting with clients. Moreover, they’re required to adhere to a strict set of regulations such as the Health Insurance Portability and Accountability Act (HIPAA) to ensure that sensitive information is kept confidential.
At Boostlingo, the HIPAA compliant interpreters in our network are required to comply with the Boostlingo Code of Conduct so rest assured that any information you provide will be safe and secure!
Can I use Boostlingo’s over-the-phone interpreting service for international calls?
Is over-the-phone interpreting suitable for legal, medical, or business situations?
How can I request more information?
If you’re interested on receiving more information on our OPI subscription service, you can schedule a demo with one of our sales representatives!
