Medical Interpreter Services

One platform for VRI, OPI, scheduled, and AI-assisted interpreting. HIPAA-compliant. EHR-integrated. Connect to a qualified medical interpreter in 13 seconds.

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Doctor uses Boostlingo video remote interpreting to communicate with a patient during a medical appointment.

Language Access Is a Legal Requirement,
Not a Nice-to-Have

Title VI of the Civil Rights Act and Section 1557 of the ACA require healthcare organizations receiving federal funding to provide meaningful access for patients with limited English proficiency (LEP). Boostlingo helps you meet that obligation – and document it.

  • Connect to qualified interpreters in 13 seconds
  • Support 300+ languages, including ASL and rare languages
  • Document interpreter sessions for compliance reporting
  • Manage VRI, OPI, scheduled, and AI-assisted interpreting in one platform

See how it works today.

Every Interpreting Modality, One Platform

Video Remote Interpreting (VRI)

Live, qualified interpreter via secure video. Best for any encounter where visual communication matters.

Video Interpreting →

Over-the-Phone Interpreting (OPI)

Immediate audio-only access, 24/7. Ideal for high-volume settings and available in 300+ languages.

Phone Interpreting →

Scheduled Interpreting

Pre-book for rare languages or languages that benefit from advance notice, including ASL, Somali, and Burmese.

Prescheduled Interpreting →

AI Interpreting

Supports lower-risk, routine interactions. Leading quality tested on real medical conversations.

AI Interpreting →

Built for Healthcare Operations

  • Intelligent routing to the right modality and interpreter for each encounter
  • Automated session logging: language, modality, interpreter ID, duration
  • Manage internal bilingual staff and external vendors in one place
  • Exportable compliance reports for Title VI, Joint Commission, and CMS documentation
  • Scheduling tools for recurring coverage and appointment-based sessions
Average
Connection Times
0 s
Languages
Supported
0 +
Required
Medical Training
0 hrs
Minimum Medical
Interpreting Experience
0 yrs

Trusted by Thousands of Healthcare Organizations Nationwide

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Goshen Health Logo
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CAN Community Health

Deliver better language access at the point of care

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Complete Healthcare Interpreting Coverage

Boostlingo covers high-demand healthcare languages, including Spanish, Mandarin, Vietnamese, Arabic, Somali, Haitian Creole, ASL, Burmese, Russian, Portuguese, and Tagalog, among 300+ total.

Spanish
Mandarin
Pashto
Arabic
Russian
Vietnamese
French
Somali
Portuguese
Dari
Ukrainian
Romanian
Amharic
Bengali
Cantonese
Korean
Swahili
Haitian Creole
Albanian
View All Languages
Professional interpreter wearing a headset smiling and raising a hand, representing live language interpretation services.

Our Medical Interpreter Qualifications

Interpreters in the Boostlingo Hub network hold healthcare-specific qualifications. Many carry CMI or CHI credentials from NBCMI or CCHI. All complete 40 hours of medical terminology training and meet ongoing HIPAA compliance requirements.

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Interpreter Qualifications
Boostlingo live medical interpretation integrated in athenaOne EHR, showing telehealth session interface with language selection dropdown and “Select from 300+ Languages (24/7)” badge for on-demand healthcare translation.

EHR Integration

Launch interpreter services from the patient chart.

Boostlingo integrates with leading EHRs so healthcare teams can connect to VRI or OPI services without switching systems.

Now live: athenahealth

Request an interpreter, complete the session, and automatically document the interpreter ID, language, and session time back to the encounter.

Additional integrations available for Epic, Oracle Cerner, and eClinicalWorks.

Contact Us
Integrations
athenaTelehealth with Boostlingo interpreter caller interface on Mac laptop

Telehealth and Virtual Care

Add a qualified interpreter to any virtual visit. Boostlingo integrates with athenahealth, Andor Health, Zoom, Cisco Webex, and Microsoft Teams.

Telehealth patients with LEP have the same language access rights as in-person patients. Boostlingo makes it operationally simple to meet that obligation.

Learn More
Boostlingo app selecting an ASL medical interpreter, connecting to an ASL interpreter with a headset on. Text instructs the reader to select ASL and choose the industry.

ASL Medical Interpreters

ASL medical interpreters help Deaf and hard-of-hearing patients communicate clearly with providers during clinical encounters. Boostlingo supports scheduled and on-demand ASL interpreting through secure video workflows.

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ASL Interpreting
Asset Download

Buyer's Guide to Finding an On-Demand Interpretation Partner

This free ebook explores why on-demand interpretation is an essential tool for compliance and serving diverse communities and prepares you to evaluate potential partners.

Cover and interior pages of Boostlingo’s Buyer’s Guide to Finding an On-Demand Interpretation Partner, featuring a mobile video interpreting app and solution evaluation checklist.

Where is Boostlingo Trusted?

  • Hospitals and acute health systems
  • Federally Qualified Health Centers (FQHCs)
  • Behavioral health and mental health practices
  • Specialty clinics and physician group practices
  • Telehealth providers
  • Long-term care and skilled nursing facilities
  • Urgent care networks

Looking for document translation?

This page covers interpreting services. For document translation in healthcare settings, visit our medical translation page.

Medical Translation

HIPAA-Sensitive Interpreting and Secure Workflows

Medical interpreting often involves protected health information, making secure workflow design as important as language access quality. Boostlingo supports HIPAA-compliant workflows for VRI, OPI, scheduled, and AI-assisted interpreting, with tools to help healthcare teams manage interpreter sessions securely and document language access across care settings

HIPAA Compliant
GDPR

Medical Interpreting Resources

Featured image with a blue-to-teal gradient background, large yellow text reading “7 Benefits,” and white text reading “Interpreting EHR Integrations.” Two laptop mockups sit side by side below the headline, each displaying screenshots of a healthcare software interface.
Top 7 Benefits of Integrating Interpreting Platforms with EHR Systems
Read More
A silver laptop displaying a telehealth interface that promotes operational efficiency in healthcare by integrating athenaOne patient data with a Boostlingo video consultation window.
How Language Access Drives Operational Efficiency and Reduces Compliance Risk in Healthcare
Read More
The Cost of Inaction When Choosing an Interpreting Partner
Read More
A doctor in a white coat is pressing a digital interface displaying interconnected healthcare icons, including genetics (DNA strand), medical staff, home care, heart health, family, brain, and mitochondria, representing integrated medical and genetic healthcare technology.
How to Improve Patient Throughput With On-Demand Interpreting
Read More

Healthcare Interpreting FAQs

A medical interpreter helps patients and healthcare professionals communicate clearly across languages during healthcare interactions. Their role is to accurately convey meaning while supporting understanding in clinical and non-clinical settings.
Medical interpreters support communication during appointments, intake, discharge, consent discussions, emergency care, and telehealth visits. They help reduce misunderstandings when language barriers affect care.
Boostlingo provides access to qualified medical interpreters for healthcare interactions. They meet training, experience, and healthcare-specific qualification standards that meet Section 1557 compliance requirements.
Boostlingo Hub’s healthcare interpreters are required to take 40 hours of medical terminology training and at least 3 years of medical interpreting experience. They must also uphold ongoing compliance requirements, including annual HIPAA-related expectations.
AI interpreting should be used in healthcare to support lower-risk, routine interactions where speed and coverage matter. Human interpreters remain the better choice for high-risk, sensitive, or clinically complex conversations.
Yes, Boostlingo is HIPAA-compliant. Boostlingo also maintains SOC 2 Type II controls and healthcare-focused privacy and security measures. You can learn more from our Trust Center.
Boostlingo supports 300+ languages for healthcare interpreting, including ASL and rare languages among its supported language access services. For some languages or specialized sessions, prescheduling may be recommended to support the best availability.
Boostlingo recommends prescheduling an interpretation session if the target language is listed as Preschedule Recommended on the Boostlingo Hub Supported Languages List. Boostlingo partners can easily request a prescheduled interpretation session using our form.
Boostlingo supports healthcare interpreting through qualified language professionals, platform controls, and published interpreter standards designed for professional remote interpreting. Boostlingo also maintains a Code of Conduct for interpreters and emphasizes quality assurance across its network.
Low volume does not reduce your Title VI obligation. Boostlingo supports on-demand access and flexible pricing for organizations with variable or infrequent needs – so you are covered when an LEP patient walks in.
Yes, Boostlingo can help healthcare organizations document interpreting usage through platform reporting, call logs, and usage tracking. Teams can use this visibility to support internal workflows around billing, reimbursement, and program oversight, while reducing the manual work of pulling language access data across locations or departments.
You can get started with healthcare interpreter services by requesting a demo with Boostlingo. A member of our team will contact you shortly to help you choose the right mix of language solutions according to your organization’s needs.