The Life-or-Death Stakes of 911 Interpreting
Imagine your house is on fire. You frantically dial 911, but the operator hangs up because you spoke in Spanish. A terrifying thought, right? Unfortunately, this may have happened to Heriberto Santiago Jr. of Allentown, Pennsylvania on July 27, 2020. Former 911 dispatchers have filed a lawsuit claiming that the operator who answered the call […]
