Best Practices for Implementing Language Access Programs
Organizations that serve individuals with limited English proficiency (LEP) and the Deaf or Hard of hearing (D/HoH) see measurable benefits through effective Language Access Plans (LAP). In the healthcare sector, for example, hospitals can save over $1,200 per LEP patient encounter by reducing unnecessary tests and communication-related errors, according to the American Journal of Public Health. With 25.5 […]
