Case Study:
Cross-Lingual Connect
How Cross-Lingual grew their interpreting business with Boostlingo’s lead referral program.
12 New Clients
After following up on warm leads from the lead referral program.
Increased Monthly Volume
Interpreting minutes have steadily increased since the program launched.
More Confidence
After having real client conversations and experience selling interpreting.
How Cross-Lingual Connect Kick-Started Interpreting
Cross-Lingual Connect is a language service provider (LSP) dedicated to making professional interpreting accessible to smaller organizations, especially healthcare clinics. With a mission to support businesses often overlooked by larger players, the company delivers over-the-phone (OPI) and video remote interpreting (VRI) services powered by Boostlingo On-Demand.
THE CHALLENGE
Small healthcare practices and companies often face obstacles when providing language access. Traditional industry models, designed for larger organizations, left these smaller players underserved. Cross-Lingual Connect recognized the need for a solution allowing them to deliver interpreting services affordably, flexibly, and without unnecessary complexity.
THE SOLUTION
Through Boostlingo’s Lead Referral Program, Cross-Lingual gained direct access to leads and the resources needed to turn conversations into long-term relationships. Hands-on training sessions helped the team refine their approach, while warm referrals opened doors to new opportunities. By combining this with the on-demand platform, Cross-Lingual Connect delivered dependable video and phone interpreting services quickly and flexibly.
THE RESULTS
Since joining the program, Cross-Lingual Connect has added twelve new clients and seen steady growth in monthly usage volumes. What began as a small operation with no clients in the pipeline has now become a growing business, actively serving more organizations and expanding beyond healthcare into sectors like education, insurance, and utilities,
TESTIMONIAL
“We’ve gone from having zero clients to seeing real activity every month. The Boostlingo team is reliable, friendly, and always supportive.”
— Jose Orozco, President
Expand Your Reach, Grow Your Business
With Boostlingo as a partner, LSPs like Cross-Lingual Connect are breaking into new industries and scaling faster. By delivering reliable, high-quality interpreting services, they’re able to win more clients, increase usage, and build a sustainable growth engine.
'I strongly recommend it to small language services providers that may be starting to dream of having their own client base.'
Boostlingo On-Demand for LSPs
Boostlingo On-Demand equips language service providers with the tools to expand their reach, deliver interpreting at scale, and win new business opportunities. With access to over-the-phone interpreting (OPI) and video remote interpreting (VRI), you can offer your clients the flexibility and reliability they demand.
Are you ready to grow your interpreting business?
Boostlingo connects your team to a global network of 17,000 qualified interpreters across 300 languages. Our platform integrates seamlessly with your workflows, enabling you to deliver services through desktop, tablet, mobile, or landline. With Boostlingo, you can focus on strengthening client relationships while we power the technology behind your success.
Ready to Deliver Interpreting to Your Clients?
Discover how Boostlingo can help your organization expand access, build stronger relationships, and scale with confidence.
