CAN Community Health

A Deaf patient arrived at the Orlando clinic and, for the first time, was greeted via a live American Sign Language (ASL) interpreter on screen. No scribbled notes, no guess‑and‑check hand gestures. From check‑in to check‑out, the conversation flowed naturally, proving how face‑to‑face video access can remove anxiety for both patient and care team.

By adding video interpreting with Boostlingo, CAN Community improved patient satisfaction and built trust, especially with Deaf or Hard of hearing patients.

Today, VRI accounts for 13% of all calls routed and has improved the patient experience.

“Technology should never be a barrier. Boostlingo makes everything easy.”

— Carolina Cesa, Practice Administrator, CAN Community Health