Case Study: MCIS Language Solutions

MCIS grew remote simultaneous interpreting revenue by 79%, using a remote platform to solve on-site and vendor sprawl issues.
Interpreter Services

79% RSI Growth YoY

MCIS leveraged RSI technology to expand from large government conferences to shorter, one- to two-hour municipal events.

Shorter Event Bookings

They replaced four-hour minimums for on-site events with quick, flexible sessions, boosting adoption among new clients.

Eliminate Vendor Sprawl

Automated transcription, closed captions, and all-in-one management drastically cut overhead and complexity.

How MCIS Grew RSI by 79% in a Year

In 2020, MCIS Language Solutions, a Toronto-based nonprofit social enterprise, found its traditional on-site conference interpreting business disrupted by pandemic-related shutdowns. Eager to maintain continuity and affordability, MCIS teamed up with Boostlingo Events to pivot to remote simultaneous interpretation (RSI).

THE CHALLENGE
MCIS offered on-site simultaneous interpretation for large-scale government conferences, requiring travel logistics and specialized equipment. When COVID-19 shut down in-person events, MCIS needed a solution that offered the same high-quality interpretation but remotely. They also wanted to serve shorter and smaller events—like municipal meetings and community gatherings—and provide transcripts, recordings, and multiple-language support without breaking the bank.

THE SOLUTION
By partnering with Boostlingo, MCIS transitioned to a fully remote RSI model. The Boostlingo Events platform automated key processes like closed captions, recording, and transcribing, which had previously involved multiple vendors. This all-in-one approach meant MCIS could now accommodate one- to two-hour events with minimal setup time, giving smaller clients an affordable event interpretation option. The platform’s user-friendly interface also helped MCIS onboard new customers quickly, further driving revenue growth.

TESTIMONIAL
“Last month we saw 79 % growth in RSI with existing customers. So we’re excited to see what could happen if we go after some of these newer customers globally.”
– Lester Korbely, Director of Business Development and Marketing at MCIS

On-Demand Event Interpretation

Why LSPs Should Embrace RSI for Growth

Language service providers can’t afford to lag on tech adoption in today’s rapidly evolving market. Automated scheduling tools, remote interpreting platforms, and AI-driven solutions are no longer nice add-ons; they’re growth drivers.
Interpreter Services

The big selling point of Boostlingo Events is that it is a seamless, easy-to-use platform.

Boostlingo Events for LSPs

Boostlingo Events makes selling event interpreting easy. The platform boosts engagement in any language with live interpretation for online meetings. Our platform, designed for virtual and hybrid participation, offers special features like gallery view, screen sharing, multilingual presentations, and interpretation support.

  • Sell event interpretation to your clients using your interpreters or sourcing from our network.
  • Sell AI event interpretation in more than 25 languages.
  • Boostlingo Events is multilingual at every touchpoint, including chat, polling, and translated presentations.
  • Accessibility options are available for sign language and captioning.
  • With support every step of the way, Boostlingo Events will help you sell a fully customized multilingual event for any size audience.

Schedule a Demo

Book a time with one of our team members to learn how the Boostlingo platform can help your organization integrate all interpreting services onto one platform, improve management, and save costs.