Phone Interpretation Services

Connect instantly to professional interpreters in over 300 languages. Boostlingo’s telephone interpreting services are built for critical sectors where speed, clarity, and security are essential—from emergency response and legal aid to healthcare and government services. No wait times, no limitations—just fast, reliable access to certified interpreters whenever and wherever you need them.

Industries That Rely on Telephone Interpreting

Boostlingo’s telephone interpreting services provide fast, secure language access across key sectors:

Healthcare: Instantly connect with patients in 300+ languages—HIPAA-compliant and always available.
Legal & Judicial: Facilitate confidential attorney-client calls, court proceedings, and legal aid services.
Government & Public Sector: Serve multilingual communities in social services, immigration, and civic engagement.
Education: Support parent-teacher conferences, enrollment, and special education programs.
Call Centers & Customer Support: Deliver real-time assistance in the caller’s native language.
Insurance: Handle claims, policyholder questions, and emergency response with certified interpreters.
Finance: Communicate securely with clients during account access, lending, and compliance checks.
Emergency Services: Enable 911 operators and first responders to manage critical calls without delay.

Technology & Equipment Compatibility

Our telephone interpreting services are engineered for flexibility and ease of integration with your current communications infrastructure. Whether you’re a rural clinic or an international call center, we support the tools you already use:

Supported Hardware

Multiple-Handset Phones: Perfect for shared office spaces or triadic conversations.
Speakerphones: Simplify three-way calls without additional hardware.
Video Telecommunication Equipment: Seamlessly integrate voice interpretation into video calls using existing devices.

Supported Telephone Technologies

Interactive Voice Response (IVR): Customizable call flows and interpreter selection via touch-tone input.
Dual Tone Multi Frequency (DTMF): Enables real-time interpreter selection without human intervention.
Language Codes: ISO-standard language codes for accurate routing and tracking.
Single-layer IVR: Streamlined routing system for rapid call resolution.

Our system also integrates with cloud-based PBX systems, VoIP platforms, and proprietary call-routing setups.

Provide 24/7 Language Interpretation Services

Watch a free demo and see how a subscription to Boostlingo can improve patient experience at your organization.

Built for Every Role

From customer care agents to caseworkers, our telephone interpreting platform is built for the people on the front lines:

Customer-care staff: Quickly bring in an interpreter mid-call for multilingual troubleshooting and client support.
Call-centre agents: Handle high-volume, multilingual calls with AI-assisted language routing and easy interpreter access.

Our dashboard allows agents to request interpreters with one click or touch-tone entry—no need to pause or escalate.

Global Reach, Local Impact

Boostlingo’s telephone interpreting network spans interpreters and clients across the globe. We support localization, regional compliance, and tailored service for diverse markets, including:

United States (HIPAA, Title VI)
Canada (CLAS Act)
United Kingdom (NHS standards)
France, Spain, Netherlands, Sweden, Norway (EU language access compliance)
India, China, Hong Kong (multilingual enterprise & healthcare sectors)

Our multilingual support network ensures your calls are handled with cultural fluency and legal precision in every region.

On-Demand Interpretation in Action

Learn about the main features and benefits of Boostlingo On-Demand, including: Connecting with interpreters in seconds, use on any device, adding new users with ease, scheduling sessions, customizing call settings, and accessing call logs to manage language services.

ASSET DOWNLOAD

Buyers Guide to Finding an On-Demand Interpretation Partner

This free ebook explores why on-demand interpretation is an essential tool for compliance and serving diverse communities and prepares you to evaluate potential partners.

Over-the-Phone Resources

Top Interpreting Companies in 2025

How OPI is Bridging The Language Gap in Rural Communities

How Language Service Providers Leverage Over-the-Phone Interpretation

The Life-or-Death Stakes of 911 Interpreting

Learn even more with these webinars:

Boostlingo Hub: Expand Language Access

Our network of interpreters is a valuable tool to overcome language barriers. With our fail-safe network of over 17,000 qualified interpreters, including sign language interpreters, we deliver interpretation in over 300 languages.

Orthopedic Institute

“With Boostlingo, our Physicians hit their regulatory marks. They don’t have compliance knocking on the door and it gives them an opportunity to just treat their patients.”

Michelle R., Director of Compliance and Risk

Pro-Z.com

“The platform’s scalability is superb. Communication is seamless (both VRI and OPI) and updates keep coming out non-stop. The staff is super friendly!”

Enrique Manzo, Head of Interpreter Ops

Las Cruces Schools

“Knowing that there is now an interpretation service we can use and not have to fumble between piecing together what we can communicate has been wonderful.”

Ge Ann Kilgore, English Language Coordinator

Northern Nevada HOPES

“With Boostlingo, we’re able to connect with an interpreter for a majority of our languages in seconds. It’s just perfect from an operational perspective.”

Jerry Trigueros, VP of Patient Services

Boostlingo On-Demand OPI & VRI Integrations:

Boostlingo helps your organization meet the language needs for your community or clients through an extensive list of integrations. We currently integrate with Zoom, Cisco, Webex, Microsoft Teams for interpretation delivery over the phone and via video. We also support the QuickBooks billing platform and Stripe.

Related Case Studies

See how Boostlingo customers around the world are driving growth with interpretation, translation, interpreter management services.

Fullscript

Fullscript increased open enrollment participation by 23% with translation services and improved employee engagement with on-demand interpreting.

World Relief Wisconsin

Integration Program meets the language needs of a large refugee population with on-demand interpreting.

Dispute Resolution Centers

How an association implemented on-demand interpreting resources across 20+ dispute resolution centers.

Aeroflow Health

Customer Operations team resolved reporting and support issues with language services.

Telephone Interpretation FAQs

What is telephone interpreting?

Telephone interpreting is a remote language service that connects a professional interpreter to a conversation via phone. It enables real-time communication between speakers of different languages without needing an in-person interpreter.

How do I access a telephone interpreter through Boostlingo?

You can access an interpreter by dialing into your dedicated Boostlingo access number or through the Boostlingo platform. Once connected, you'll be prompted to select the language you need, and you’ll be routed to a qualified interpreter—usually in under 30 seconds.

What types of organizations use telephone interpreting?

Telephone interpreting is used by healthcare providers, legal professionals, government agencies, emergency responders, schools, call centers, insurance companies, and financial institutions to communicate with limited-English proficient (LEP) individuals.

What languages are supported?

Boostlingo provides access to interpreters in over 300 languages, including Spanish, Mandarin, Arabic, Vietnamese, Russian, ASL (via VRI), and many rare languages. Language availability is 24/7 for most commonly requested languages.

Is telephone interpreting secure and compliant?

Yes. All telephone interpreting sessions are encrypted and conducted in compliance with HIPAA, PCI, and other industry-specific privacy and confidentiality standards. Interpreters are bound by strict confidentiality agreements.

How fast can I get connected to an interpreter?

In most cases, you’ll be connected to an interpreter in less than 30 seconds. Our routing system ensures rapid access, even during high call volumes or emergencies.

Can I use telephone interpreting for three-way or conference calls?

Absolutely. Our system supports multi-party calls, allowing providers, clients, and interpreters to communicate together, whether it’s a healthcare consult, legal intake, or customer service scenario.

What equipment is needed for telephone interpreting?

Telephone interpreting can be accessed using standard office phones, mobile phones, speakerphones, or VoIP lines. It also integrates with telehealth and call center systems for enterprise use.

Is telephone interpreting available 24/7?

Yes. Boostlingo’s telephone interpreting service is available 24 hours a day, 7 days a week, 365 days a year, so you're never without language support—even during nights, weekends, or holidays.

Interpreter Services

AI Translation

Interpretation Management