Striving for Health Equity through Language Access

As patient outcomes become the focus in an increasingly diverse patient population, interpretation has become essential for driving improvements in care for limited English proficiency (LEP) patients. Federally Qualified Health Centers (FQHCs) provide care to the underserved population and depend on government funding, making reliable and effective language support mission critical.

Nate Kuslansky will speak about his experience connecting FQHCs with a language access solution, shedding light on the real-world challenges faced by FQHCs in catering to the needs of LEP patients. Drawing from his background, Nate will lead a conversation with Katharine Allen discussing the implementation of language services, their direct impact on patient outcomes, and the role of technology solutions in making these essential services more accessible.

In this webinar you’ll learn:

• The importance of quality interpretation and its impact on patient care and cost
• About the new focus on DEI for federal funding
• The benefits of a partner that solves for language access needs regardless of how they are delivered
• How healthcare providers are improving efficiency and maximizing appointments with average connection times of 30 seconds or less