Choosing the right on-demand interpreting service provider can be challenging with so many options available. To make your decision easier, we compared two leading platforms: Boostlingo and Voyce. While Voyce focuses on healthcare with a pay-as-you-go model, Boostlingo delivers a solution for healthcare and other industries, supported by proprietary technology and a broad network of interpreters. Let’s explore the differences between the two to help you find the best fit for your organization.
Not sure what service you’re looking for yet? Check out our guide to interpreting services.
Comparison Overview
Boostlingo and Voyce differ in pricing models, features, and focus areas. Here’s a quick look at how they stack up:
Feature and Services
On-Demand Solution
Boostlingo supports healthcare and multiple other industries, with tools for:
- Phone and video interpretation
- AI-powered features
- Language translation services
Voyce only supports healthcare, offering:
- Phone and video interpretation
Pricing
Boostlingo:
- Offers tiered subscriptions with predictable monthly costs and a combined per-minute rate for OPI and VRI.
- Includes benefits like account management and service consistency during high-demand periods.
- Provides a pay-as-you-go option for flexibility, though subscriptions offer better long-term value.
Voyce:
- Uses a pay-as-you-go model with charges per minute and a fixed monthly fee per user.
- Best suited for smaller organizations with fluctuating needs; high-volume users may face higher costs.
Switching to subscription models can save organizations up to 20%. Contact providers for specific pricing details.
Video and Phone Interpreting
While language coverage is important, other factors like connection times, request fill rates, and user feedback should also be considered when selecting an on-demand interpreting service.
Want to learn average connection times for your languages? Book a consultation.
Remote Interpreters
The quality of interpreting matters, especially as remote services are used as often as on-site interpreting appointments. Both Boostlingo and Voyce publicly outline high standards for interpreter training and quality, but how do you choose between them?
Choosing depends on your priorities.
Boostlingo’s closed marketplace offers one of the industry’s largest pools of qualified interpreters across multiple specialties, giving organizations the flexibility to meet changing language demands with speed and scale. While offering more in-house control, Voyce’s direct hiring model may face scalability challenges when language needs surge or you need a rare language.
Features
Boostlingo offers more on-demand interpreting features, like screen sharing, integrations, and custom IVR flows that improve the call experience. It also offers management tools like real-time reporting. Voyce offers healthcare-specific integrations that improve workflows for users of those platforms.
Why Choose Boostlingo?
Boostlingo is a flexible, feature-rich platform designed to make high-quality interpreting available and easy for healthcare and other industries. With a subscription, you get:
- Access to an extensive pool of qualified interpreters
- Faster connection times and broader language support
- Advanced features like AI tools, call routing, and detailed reporting
- Dedicated account management and 24/7 support
While Voyce focuses on healthcare, Boostlingo offers a more comprehensive solution and allows customers to cover other language access needs, like translation services.
Looking for a Solution?
We hope this comparison helps you to make an informed decision about your on-demand interpreting.
If you’re looking for a solution, Boostlingo brings flexibility, advanced features, and a large network of language interpreters covering healthcare and other industries.
Ready to learn more? Sign up for a free demo today!
