The Ultimate Guide to Choosing Language Services for Public Procurement Professionals
Across the United States, more than 27 million individuals have limited English proficiency (LEP) and rely on language services to access public services. This means that state and local governments are under pressure to provide language support for LEP individuals to engage meaningfully with public programs. Procurement professionals are at the center of this mission. […]
Medical Interpreting: Where AI Makes Sense (and Where It Doesn’t)
In the past few years, AI solutions have proven that they can translate, transcribe, and even interpret speech in seconds. They’re affordable and can work around the clock. For healthcare organizations under pressure to serve diverse communities, they can seem like the perfect solution. But here’s the thing: medical care is about more than words. […]
4 AI Interpreting Providers and How to Evaluate Them
Language access has always depended on human interpreters. When words divided people, professionals stepped in to help others understand each other in hospitals, classrooms, and courts. More than 27 million people in the United States have limited English proficiency. Another 11 million are Deaf or Hard of Hearing. The need for professional interpreting grows every […]
We Tried the New AirPods Live Translation Feature: How it Compares to Interpreting
Over the past few weeks, Apple’s new Live Translation feature has captured plenty of attention. The update promises to make real-time conversations across languages easier than ever, turning your AirPods into instant translation tools. While it’s an exciting leap for Apple in accessibility and communication, they aren’t claiming to replace professional interpreters. Instead, Live Translation […]
Educational Interpreting Trends: What Schools Need to Know
Schools across the US are working hard to provide meaningful access for students and families with limited English proficiency (LEP) during a time of uncertainty – budget cuts, policy shifts, and rising demand continue to make things difficult. To better understand how schools are adapting to such changes, we surveyed 65 education professionals and enlisted […]
The S.P.E.E.D. Framework: A Guide to Selling On-Demand Interpreting
Any business serving clients in multiple languages faces the same challenge: language access is no longer optional but mission-critical. Healthcare providers, customer support teams, and legal professionals all know what happens when language gaps go unaddressed: compliance risks, lost revenue, and frustrated customers. Traditionally, on-site interpreting has been the go-to solution, but it has limitations […]
Sustainable Conference Interpreting: Lessons from WSBI-ESBG’s World Banking Congress
Until the COVID-19 pandemic, on-site interpreting was the gold standard for conferences. The pandemic led to rapid innovation and adoption of remote options out of necessity. Now, for many event organizers, the on-site option is no longer always the most practical. What is Conference Interpreting? Conference interpreters help people who speak different languages understand each […]
How Interpreting Services Can Help Call Centers
When a customer and a call center agent don’t speak the same language, the conversation breaks before it begins. Misunderstandings, long waits, and dropped calls quickly turn into lost opportunities. Interpreting services bridge this gap, helping call centers improve satisfaction without overhauling systems or retraining staff. How Interpreting Can Support Call Centers Interpreting services not […]
The Top Zoom Translation Providers in 2026
Zoom gets millions of daily users for meetings, events, webinars, and training. As a globally used app, it has become increasingly necessary to offer multilingual communication options. Whether you’re hosting a one-on-one session or a large-scale multilingual event, having a dependable real-time translation and interpreting solution that integrates with Zoom is essential for clarity and […]
The Best Call Center Translation Service Providers in 2026
Customer support teams typically handle hundreds of calls daily, and most callers prefer to voice their inquiries and concerns in a language they’re more comfortable with. Since customer communications and support channels are becoming more globalized, ensuring that each and every customer receives help in their preferred language has become a necessity for call centers […]
