Austin, TX – October 21, 2024 – Boostlingo, a leader in language access technology, has released a new eBook, “How to Decide Between AI or Human Interpreting: A Decision-Making Guide for Business Leaders and Service Providers.” This resource offers a clear framework for businesses, language service providers, and public service professionals to make informed decisions about when to use AI-powered interpreting tools.
AI has rapidly impacted many industries, including interpreting—a human-centered service that conveys more than words. While interpreting has faced technological disruption before, integrating AI into this deeply human profession brings unique challenges.
“In the field of interpreting, the release of WebRTC in 2011 and the rise of AI tools in 2022 marked two pivotal moments,” said Katharine Allen, Director of Language Industry Learning and author of the eBook. “This time, the profession is better positioned to manage the disruption. Our eBook provides a practical framework to help leaders navigate when and how to integrate AI into interpreting.”
As AI becomes more widely used in interpreting, important questions arise: When is AI appropriate? When should safeguards be put in place? The eBook provides straightforward answers through a step-by-step framework. It also incorporates insights from Allen, a founding member of the SAFE-AI in Interpreting Task Force, and reflects current safety guidelines, ethics, and evolving AI regulations.
Topics Covered
- Compliance and security considerations
- Practical use cases for AI in low-stakes scenarios
- When to prioritize human interpreters for complex, high-risk situations
- A six-step framework to evaluate AI vs. human interpreting needs
“AI interpreting holds tremendous potential, but it’s not a one-size-fits-all solution,” said Bryan Forrester, CEO of Boostlingo. “This eBook helps leaders strike a balance between the efficiency of AI and the professionalism, empathy, and nuance that only human interpreters bring.”
As organizations begin using AI in language services, maintaining service quality and staying compliant will be challenging. This eBook provides real-world examples and practical tips to help leaders make informed decisions.
Download the free eBook to learn more.
Media Contact:
Morgan Teller
Director of Marketing
[email protected]
About Boostlingo
Boostlingo is a language access software and technology company based in Austin, TX. At Boostlingo, we believe in building innovative technology that empowers our customers and the people they serve to communicate without barriers and increase language access for all.
The Boostlingo platform includes video, phone, and on-demand interpreting, the industry-leading interpreter management and scheduling technology for language service providers, remote simultaneous interpretation and video conferencing platform, and AI captioning and transcription.
Learn more about Boostlingo at https://boostlingo.com/
