On-Demand
Language Interpretation
Interpreting services anywhere, anytime. Speak to customers in their language with fast access to high-quality interpreters in over 300 languages, 24/7.
Affordable Pricing
Save 20% on phone and video interpreting services with Boostlingo without sacrificing quality.
Qualified Interpreters
Professional interpreters with a minimum of three years’ experience and additional training for specializations.
Easy-to-Use App
Language access for every user. Available on any device, select your language, and connect with a language interpreter.
Global Network
24/7 access with our network of 17,000+ qualified interpreters speaking over 300 languages and ASL.
On-Demand Interpretation in Action
Connect with qualified interpreters in seconds from any device using Boostlingo On-Demand. Add new users with ease, customize call settings, and access call logs to manage interpreting services. Watch the product video to learn more.
See How On-Demand Interpreting Works
Watch a free demo to see how easy it can be to connect to qualified interpreters anywhere at any time with a Boostlingo On-Demand subscription.
Language Interpretation Anywhere, Anytime
Whether you’re trying to connect to an interpreter over the phone or through video, our solution is quick and easy to use. You can select either a pre-scheduled or on-demand appointment. Boostlingo is the most powerful solution on the market for connecting to the right interpreter when you need it.
BOOSTLINGO ON-DEMAND PLATFORM
Select from 300+ Languages
BOOSTLINGO ON-DEMAND PLATFORM
Intelligent Routing
Boostlingo On-Demand uses intelligent routing technology to connect you with the best possible match for your request. It’s powered by the Boostlingo Hub, our network of professional language interpreters.
BOOSTLINGO ON-DEMAND PLATFORM
Connect in Seconds to an Interpreter
Our average time to connect to an interpreter is only 13 seconds. In-person interpreting can leave gaps in coverage, be expensive, and be hard to manage. With on-demand interpreting, you are always prepared to communicate across language barriers.
BOOSTLINGO ON-DEMAND PLATFORM
Phone and Video Interpreter Services
You can choose audio only for over-the-phone interpreting or turn on your camera for a high-definition video interpreting session. Remote interpreters will always present and conduct themselves professionally when on calls.
Industries Using Phone & Video Interpretation Services
Tell your customers you speak their language. On-demand interpreting can be used in most settings and allows you to reliably serve limited English-proficient individuals.
Language Service Companies
Overcome challenges of onsite interpretation resourcing and scale your interpreting team with OPI/VRI offerings.
Healthcare
Communicate safely and quickly with patients and families in any language with our HIPAA compliant platform.
Legal/Judicial
Connect to experienced legal interpreters for depositions, meetings, or trials. Translate legal documents for clients.
Education
Bridge language barriers between students, families, and faculty with our interpretation and translation services.
Government
Overcome language barriers and support programs with secure and compliant remote interpreting.
Non-Profit/NGO
Focus on your mission and casework by relying on an affordable, quality interpreting service.
Business
Tap into our network of remote interpreters to communicate with your multilingual client base.
Customized to your Organization
On-demand interpreting provides 24/7 coverage and should be easy to access organization-wide. We simplify interpreter connections without requiring equipment purchases. Our solutions include integrations with popular video conferencing platforms, custom IVR for direct dials in your top languages, and individual PINs for tracking usage by user, location, or department.
Related Case Studies
See how Boostlingo customers around the world are connecting to interpreters anytime, anywhere with on-demand interpretation.
World Relief Wisconsin
Integration Program meets the language needs of a large refugee population with on-demand interpreting.
Dispute Resolution Centers
How an association implemented on-demand interpreting resources across 20+ dispute resolution centers.
Aeroflow Health
Customer Operations team resolved reporting and support issues with language services.
Goshen Health
Learn how Goshen Health transformed interpreting services and saved $250,000 a year.
See the power of our unified solution for interpretation and language access
Communicate without barriers with the Boostlingo product suite. Get in touch with our team today to experience the powerful, easy, and user-friendly platform.
Boostlingo On-Demand OPI & VRI Integrations:
Boostlingo helps your organization meet the language needs for your community or clients through an extensive list of integrations. We currently integrate with Zoom, Cisco, Webex, Microsoft Teams for interpretation delivery over the phone and via video. We also support the QuickBooks billing platform and Stripe.
Redefining Language Services
Boostlingo is an all-in-one interpreting platform offering unparalleled customer support and collaborative relationships to help drive your success. Our comprehensive solutions and network of language professionals ensure a reliable and exceptional experience. We’re eager to partner with you to enhance your organization’s ability to communicate across language barriers.
Industry Leading Customer Support
89% of customers surveyed indicate that they’d recommend Boostlingo to a colleague based on their experience with our customer success team!
Save Money Without Sacrificing Quality
Companies save around 20% on interpreting services that switch to Boostlingo’s all-in-one platform.
Smart, Easy-to-Use Technology
64.3% of new customers stated that they chose Boostlingo over other providers based on the ease of use of our technology.
Orthopedic Institute
“With Boostlingo, our Physicians hit their regulatory marks. They don’t have compliance knocking on the door and it gives them an opportunity to just treat their patients.”
Michelle R., Director of Compliance and Risk
Pro-Z.com
“The platform’s scalability is superb. Communication is seamless (both VRI and OPI) and updates keep coming out non-stop. The staff is super friendly!”
Enrique Manzo, Head of Interpreter Ops
Las Cruces Schools
“Knowing that there is now an interpretation service we can use and not have to fumble between piecing together what we can communicate has been wonderful.”
Ge Ann Kilgore, English Language Coordinator
Northern Nevada HOPES
“With Boostlingo, we’re able to connect with an interpreter for a majority of our languages in seconds. It’s just perfect from an operational perspective.”
Jerry Trigueros, VP of Patient Services
On-Demand Resources
Learn even more with these on-demand webinars:
Asset Download
Buyers Guide to Finding an On-Demand Interpretation Partner
This free ebook explores why on-demand interpretation is an essential tool for compliance and serving diverse communities and prepares you to evaluate potential partners.
Frequently asked questions
What is on-demand interpretation and how does it work?
On-demand interpretation is a language interpreting service that provides consumers with real-time interpretation services as needed. Boostlingo On-Demand’s application combines technology and human interpreters to give users on-demand language assistance. It works as follow:
- User Request: The user requests an interpretation session using the on-demand interpretation software.
- Interpreter Assignment: The software assigns the best-suited interpretation for the session based on language competence, industry experience, and availability.
- Interpretation Session: The interpreter joins the session via the software, providing real-time interpretation to the user.
- Session End: Once the session is complete, the interpreter exits out of the application and the user is billed for the services performed.
What is phone interpreting and how does it work?
Phone interpreting is a language-based service that facilitates communication between individuals who speak different languages. Unlike on-site interpreting where the interpreter is physically present, it is an audio-only service that is usually conducted over a phone, computer, or tablet. Users can dial in on their chosen platform to acquire phone interpreter services, drop the call, and then call back again when assistance is needed.
What is video remote interpreting and how does it work?
Video Remote Interpretation (VRI) is a telecommunications service that employs cameras on a computer, laptop, or tablet to give sign language or spoken language interpreting services to visually interact with both a requestor and the requestor’s customer or patient. In contrast to an in-person interpreting experience, video remote interpretation enables individuals to obtain an offsite interpreter on demand to communicate across a language barrier, such as during a session requiring ASL interpreting. Using a tablet, phone or computer, the interpreter participates in the conversation using audio and video feed. When these parties are located separately, VRI offers flexible options for virtual meetings. The VRI interpreter can be added to an ongoing video conference and perform the same service.
What are the advantages of on-demand interpretation with Boostlingo?
- Communication Barriers Are Minimized or Removed: In a global communication landscape, service might be hampered by a linguistic barrier between two people who do not speak the same language. Boostlingo On-Demand restores the connection your staff requires to accomplish their tasks effectively.
- Distance Is not a Factor: With our on-demand interpreting services, you can speak with an interpreter in seconds! There is no requirement for someone to be in the same room.
- On-Demand Interpretation is Less Expensive and Improves Efficiency: Boostlingo On-Demand is passionate about implementing new technologies and delivering our services to help leverage affordability and time-saving features. Those who couldn’t afford onsite interpreters or as paying for travel, are now able to access interpretation.
Is Boostlingo On-Demand secure and confidential?
Boostlingo On-Demand is SOC 2 Type II and HIPAA compliant to protect users’ and their information’s privacy. Our professional ethical standards oblige interpreters to maintain confidentiality and impartiality throughout interpreting sessions.
How can my business benefit from Boostlingo On-Demand?
Boostlingo On-Demand can help your business in the following ways:
- Increase Communication: Allows you to communicate with clients that speak other languages, which improves communication and comprehension.
- Improve Productivity: You can quickly obtain language assistance services without leaving your workplace, saving time and enhancing productivity.
- Increase your Customer Base and Potential Revenue: By providing language support, your company may reach a larger audience, boosting your customer base and possible income.
- Improve Customer Service: Boostlingo On-Demand can help you give better customer service by giving language support, increasing customer happiness and loyalty.
- Reduced Costs: With Boostlingo On-Demand it may be less expensive than paying full-time interpreters or translators.
How does scheduling work for on-demand interpretation?
For requests that don’t need immediate fulfillment, Boostlingo offers pre-scheduled interpreting, allowing organizations to plan sessions and ensure interpreter availability. Here’s a breakdown of how it works:
- Initial Request Submission: Submit your pre-scheduled request through the provided online form, specifying details like preferred date and time, interpreting mode (phone or video), language pair, and any specialized requirements like industry context.
- Review and Confirmation: Boostlingo’s team reviews the details, confirms interpreter availability, and sends a preliminary confirmation with a booking reference. This step aligns your session requirements with the requestor’s specifications.
- Interpreter Assignment: When your session is confirmed, Boostlingo assigns an interpreter from the Boostlingo Hub (BHub), our network of language professionals. We’ll factor in language, experience, and any requestor specifications, such as gender or experience.
- Session Preparation and Reminder: Before the scheduled time, Boostlingo will send session reminders to both you (the requestor) and the interpreter. This ensures everyone is prepared and available for the session.
- Session Execution: At the appointed time, the interpreter joins via the designated phone or video platform, ensuring a smooth, uninterrupted interpreting experience.
- Post-Session Review: After the session, you can get tracking and reporting on session details, allowing requestors to review and manage their service usage effectively.
What is the cost of on-demand interpretation?
Boostlingo offers different tiers of subscriptions that provide predictable monthly billing, lower per-minute rates, and benefits like account management and service consistency during usage spikes. For organizations that need flexibility, a pay-as-you-go option is also available, though the subscription is recommended for maximizing value. Switching from pay-as-you-go models to subscriptions often leads to savings of up to 20%. Note: We don’t share pricing online, so we recommend setting up a meeting to discuss pricing options for your needs.
What languages are available?
Our network of more than 17,000 qualified interpreters covers over 300 languages, including sign and rare languages. Read our language list to learn about what languages are available. This extensive network enables Boostlingo to ensure a reliable connection whenever on-demand calls are made through our platform. With a Boostlingo subscription, rest assured that you’ll have language support at any time and place!
