Working With AI Interpreting: What Users Need to Know

AI interpreting is not a chatbot graphic showing a smartphone video interpreting session with translated speech bubbles and a crossed-out chatbot icon.

Language access has always been about one thing: helping people understand each other and achieve their communication goals. The tools we use to get there have evolved: from in-person interpreters to telephone and video remote interpreting to AI-assisted options now entering the market. Each shift has brought new capabilities and new expectations for working effectively […]