When patients walk through your doors, they’re trusting you with their health, their hopes—and sometimes their fears. Now imagine if they couldn’t communicate their symptoms or understand your discharge instructions. These scenarios are what make high-quality healthcare language interpreters indispensable.
In 2025, healthcare providers need to deliver inclusive, patient-centered care. And language access plays a big role in making that happen. Whether you run a small clinic or manage a large hospital system, finding the right language interpreting service can make a world of difference.
So, who’s setting the bar this year? In this article, we’ll run you through the best healthcare interpreter service providers in 2025—and how to choose the right one for your organization.
The Top 6 Healthcare Interpreter Providers in 2025
- Boostlingo
- LanguageLine Solutions
- CyraCom
- AMN Healthcare Language Services
- TransPerfect
- Lionbridge
Boostlingo
Boostlingo offers a technology interpreting solution specializing in features, EHRs integration, and unique interpreter model for high-quality and fill rates.
Overview:
- Extensive network of qualified medical interpreters with 24/7 coverage
- Integrations with EHR systems
Pros:
- Offers 24/7 on-demand OPI and VRI, and pre-scheduled interpreting
- Rapid connection times (average 13 seconds) and high fill rates (99.5%)
- Qualified medical interpreters with 3+ years of healthcare interpreting experience
- User-friendly platform with dedicated account management
Cons:
- On-site interpreting requires advanced scheduling
- Prefers subscription over pay-as-you-go pricing models
Learn the difference between subscription and pay-as-you-go models.
LanguageLine Solutions
LanguageLine Solutions is a leading provider of language services, known for broad language service coverage and strong telehealth integration.
Overview:
- Extensive language coverage and telehealth integration
- High-quality interpretation via phone, video, and on-site
Pros:
- Provides OPI, VRI, and on-site interpreting
- Qualified medical interpreters
- 240+ languages covered
Cons:
- High call volumes lead to slower responses and un-filled requests
- Delayed communication and support from account management
CyraCom
CyraCom specializes in interpretation and translation services, to organizations across different industries, including healthcare.
Overview:
- Accurate remote interpretation services for healthcare
- Integration with EHRs
Pros:
- 24/7 access to OPI and VRI
- Extensive language support (250+ languages)
- 23 seconds connection times and high interpreter satisfaction rates
- Qualified medical interpreters
Cons:
- Longer average connection times (23 seconds)
- Limited on-site interpreting services
AMN Healthcare Language Services (formerly Stratus Video)
AMN Healthcare Language Services focuses on interpreting services in healthcare, with video, phone, and in-person available.
Overview:
- Specializes in healthcare, offering phone, video, and on-site interpreting
- Integrations with telehealth platforms
Pros:
- Video, phone, and in-person interpreting
- Over 200+ language supported
- Qualified medical interpreters with specialization in ASL
- Comprehensive interpreter reservation system
Cons:
- High stress due to call volume and limited breaks
- Limited availability of over-the-phone and on-site interpreting
TransPerfect
Transperfect provides a wide range of language services, including localization, translation, and interpretation, and offers member-focused solutions for health plans.
Overview:
- Comprehensive healthcare services, including marketing, language services, and consulting
- Technology solutions for healthcare communications
Pros:
- Phone and video interpreting
- No number of languages listed
- Information not available on interpreter training
- Comprehensive member-focused solutions leveraging technology
Cons:
- Complex initial setup and onboarding for smaller organizations
- Limited information available about healthcare interpreting services
Lionbridge
Liongbridge is a large language service company specialziing in translation and localization for global enterprises.
Overview:
- Technology platform for 24/7 interpreting services
- Tailored to healthcare, life sciences, and pharmaceutical sectors
Pros:
- Remote phone and video interpreting
- Unlisted connection times and 99% fill rates.
- Qualified medical interpreters
- Fully managed phone interpreting and pay-per-minute platform available
Cons:
- Focused more on specialized industries like pharma and life sciences
- May not offer as many interpreter services for general healthcare settings
What to Look for in a Healthcare Interpreter Provider
Before you dive into picking a provider, it helps to know what really matters. Think of it like building a solid foundation for your language access program. These are the key ingredients to look for if you want to make a smart, informed choice—and set your team (and patients!) up for effective communication.
Language Coverage That Meets Your Community’s Needs
Find a service that not only reliably covers the languages your community needs most but also offers a broad range of additional languages—including rare and indigenous ones. That way, you’re prepared for those unexpected moments when a patient speaks a language you don’t typically encounter. As you’re evaluating language coverage, it’s also worth taking a closer look at key indicators of service quality—like connection times, interpreter fill rates, and the level of interpreter training and compliance. These factors are essential for ensuring consistent, high-quality language access that both your team and your patients can rely on.
Technology and Integration
Choose a platform that plays nice with your existing telehealth and Electronic Health Record (EHR) systems. Bonus points for AI features like live captioning and speech-to-text.
Compliance and Security
HIPAA compliance isn’t optional. You’ll also want interpreters who are trained, and where possible, certified according to national standards, such as those set by the National Council on Interpreting in Health Care (NCIHC), Certification Commission for Healthcare Interpreters (CCHI), and the National Board of Certification for Medical Interpreters (NBCMI).
Multiple Modes of Interpretation
Healthcare isn’t one-size-fits-all, and neither are interpreting needs. The best providers offer:
- Over-the-phone interpreting (OPI) – Best for quick conversations, scheduling appointments, or when video isn’t necessary.
- Video remote interpreting (VRI) – Great for telehealth visits, providing visual cues in clinical settings, or when ASL interpretation is needed.
- Remote simultaneous interpretation (RSI) – Perfect for live medical conferences, training sessions, or multi-lingual events.
- On-site interpreting (OSI) – Ideal for situations where in-person presence is critical, as well as when it is most appropriate.
What’s New in Healthcare Interpreting In 2025?
AI and Machine Learning
Expect faster, more accurate speech recognition and real-time translation with AI.
Telehealth Growth
Video remote interpreting (VRI) continues to expand as telemedicine becomes standard practice.
EHR Integrations
On-demand interpreting services are increasingly being integrated directly into electronic health records (EHR) platforms, making it easier for healthcare providers to access language support within their existing workflows
Compliance Updates
Existing laws require strict language access in healthcare facilities and services. At the same time, recent federal actions which designates English as the official language, are creating new challenges for healthcare organizations seeking to maintain inclusive services. Make sure your provider helps you stay compliant with evolving federal and state requirements while continuing to provide equitable language access for all patients.
The Bottom Line
Selecting the right healthcare interpreter service is about more than checking a box for compliance. It’s about creating a safer, more inclusive environment for every patient.
Boostlingo and other top providers are stepping up with cutting-edge solutions that blend technology, security, and human expertise. Whether you’re looking for faster connection times, better telehealth integration, or AI-powered support, 2025 offers more options than ever.
Want to learn how Boostlingo can help you deliver better care through seamless language access? Get in touch with us today!
