Home / Telehealth Interpreter Services

Interpreter Services for Telehealth

Connect to qualified medical interpreters during telehealth appointments in seconds. Telehealth providers typically save 20% with Boostlingo.

Provide the Best Possible Care Regardless of Language

Communication is essential to delivering care. With over 25.7 million limited English proficient (LEP) individuals and 11 million Deaf or Hard of Hearing (D/HoH) people in the U.S., don’t let language barriers stop you. Our technology lowers the barriers to language services and reduces the administrative burden on your team.

On-Demand Interpreting

Connect in seconds with the largest global network of interpreters, 24/7. Set your team up for success on any device. It’s powerful and easy.

Interpretation Management

Integrate onsite and remote interpreter services. Manage interpreter scheduling, communications, analytics, and billing in one place.

Translation Services

Translate your patient forms, discharge instructions, and more. Tap into our network of professional translators who are ready to bring your message to life.

Connect to Qualified Interpreters From the Platforms you Already Use

Boostlingo helps your organization meet the language needs for your community or clients through an extensive list of integrations. We currently integrate with Zoom, Cisco, Webex, Microsoft Teams for interpretation delivery over the phone and via video. We also support the QuickBooks billing platform and Stripe.

Building a Better Solution for Language Access

How can interpreters be available to businesses on-demand? Can requesting a professional interpreter really be as easy as requesting an Uber? Bryan Forrester explains how Boostlingo set out to answer these questions by building on-demand interpreting.

Your Partner for All-in-One Language Support

Boostlingo’s all-in-one technology platform offers a seamless solution for management and delivery of all interpretation services for any healthcare organization.

Improve Quality of Care

With Boostlingo’s robust network of 14,000 medically qualified interpreters, Canadian Pediatric Hospital saw a 98% decrease in language access complaints.

Read Our Case Study

Cost Savings for Language Access

By switching to Boostlingo On-Demand’s over-the-phone and video remote interpreting services, Goshen Health saved $250,000 annually.

Read Our Case Study

Improve Speed to Care

With Boostlingo’s average interpreter connection time of 13 seconds, Northern Nevada Hopes could increase speed to care and maximize patient care time for their 20-minute appointments.

Read Our Case Study

Simplify Interpreter Scheduling

Goshen Health’s interpreting department decreased the scheduling time of on-site interpreting by 60% with Boostlingo’s interpreter management system.

Read Our Case Study

Provide On-Demand Interpretation with Qualified Medical Interpreters

Watch a free demo and see how a subscription to Boostlingo On-Demand can improve patient experience at your healthcare center.

Boostlingo has been very time efficient connecting our patients to an interpreter. It’s user friendly, easy to access, & opens a world of potential.

On-Demand Interpretation for Telehealth

The current landscape

With most healthcare systems, medical interpretation is provided through a patchwork of staff and contract interpreters, manual scheduling systems, and inefficient procedures. There are too many portals, logins, and workflows for your team to be efficient when scheduling language support.

Integrate and automate interpreter services

Our interpretation management system allows you to integrate onsite and remote interpreter services and automate your program across multiple locations, clinics, and external language service providers. Simplify interpreter scheduling, data management, and vendor coordination when working with staff and contract interpreters.

All-in-one appointment management

With our all-in-one software, you can manage onsite appointments, plan virtual follow-ups, and add over-the-phone interpreting and video remote interpreting options when they make sense. Our IMS also includes intelligent routing that will ensure you schedule the right resource and optimize interpreter time and efficiency.

A single platform for interpretation

Boostlingo’s interpretation management system has a unified portal where your staff can schedule every appointment. Also, all your separate interpretation sources can receive notifications for onsite and virtual appointments. Save time and money with a simplified workstream for your administrative staff.

Speed to Care

Support speed to care with the industry's fastest response times across all on-demand languages in 30 seconds or less.

Quality Language Interpreters

Access to medically qualified interpreters with 3+ years' experience and up-to-date annual HIPAA certification.

Easy-to-Use App

Easy language access for any user. Device agnostic, with multiple access points: phone, web apps, and mobile devices.

300 Languages & ASL

Ensure every request is filled with access to 17,000+ interpreters speaking more than 300 languages including ASL.

Provide 24/7 Language Interpretation Services

Watch a free demo and see how a subscription to Boostlingo can improve patient experience at your organization.

ASSET DOWNLOAD

Buyers Guide to Finding an On-Demand Interpretation Partner

This free ebook explores why on-demand interpretation is an essential tool for compliance and serving diverse communities and prepares you to evaluate potential partners.

We’ve had such positive feedback from our staff and our patients. We’ve also saved half of what we were paying with our previous company.

Interpreter Management System for Hospitals

The Challenges of Medical Interpretation

Many healthcare systems still rely on a patchwork of staff interpreters, contract interpreters, and manual scheduling, leading to inefficiencies in telehealth language support. Multiple portals, logins, and disconnected workflows make it difficult for providers to seamlessly access telehealth interpreter services when they need them most.

Streamline and Automate Medical Interpretation

Boostlingo’s Interpretation Management System (IMS) integrates on-demand and scheduled medical interpretation across multiple clinics, hospitals, and language service providers. Automate interpreter scheduling, improve data management, and simplify vendor coordination—all in one platform.

All-in-One Telehealth Appointment Management

Manage onsite, virtual, and over-the-phone interpretation effortlessly. Our system allows you to schedule medical interpreters, set up video remote interpreting (VRI) sessions, and enable intelligent routing to match the right interpreter to each session—maximizing efficiency and reducing wait times.

A Single Platform for Medical Interpretation Services

Boostlingo’s unified medical interpreter services platform centralizes scheduling, notifications, and interpreter assignments, ensuring a seamless workflow for healthcare providers. Whether for onsite or virtual medical interpretation, simplify your process and reduce administrative burden, saving both time and costs.

Unified Approach

Simplify and automate day-to-day coordination, management, and delivery of interpretation services all on one platform.

Maximize Utilization

Prioritize routing to your staff interpreters while having a fail-safe backup to a vast network of qualified interpreters.

Simplify Scheduling

Increase productivity by automating scheduling and workflows of interpretation services for onsite and remote sessions.

Risk & Compliance

Boostlingo's HIPAA and SOC2 Type II certifications keep your healthcare organization’s data secure.

Simplify your language support—see our all-in-one IMS in action!

Get in touch with a specialist today to see how a subscription to Boostlingo IMS can streamline your interpreter services program.

Telehealth Resources

Improve Oversight of Interpreter Services in Healthcare with Boostlingo Analytics

The 6 Best Interpreter Service Providers for Healthcare in 2025: Who’s Leading the Way?

Strategies for Overcoming Language Barriers in Healthcare

Subscription vs. Pay-as-You-Go: What’s Right for You?

Learn even more with these healthcare webinars:

Watch How Health Systems Save 20% with Boostlingo

Goshen Health transformed their interpreter services program and saved $250,000/year.

Expand Language Access for Telehealth Patients

Over 25.7 million people are considered Limited English Proficient (LEP) in the United States. Language barriers in healthcare create miscommunication between medical professionals, patients, and the families they serve. These communication barriers create disparities in access and outcomes to high-quality healthcare.

97% of physicians in the U.S. encounter patients with English comprehension challenges, yet only 40% of hospitals offer professional interpreters.

A study conducted by the National Institutes of Health (NIH) found that language barriers interfere with treatment plans and the use of preventative and screening services. These barriers delay access to timely care, cause poor chronic disease management, and ultimately result in poor health outcomes.

Boostlingo technology and services improve health equity through language access by bridging communication gaps and enhancing the patient experience. Language services accessed through Boostlingo are provided accurately, effectively, and securely. Healthcare is an always-on service, and providing access to interpretation should be as well.

LEPs in the U.S.

22 M

See some LEP patients

80 %

Have nonqualified
interpreters

20 %

Boostlingo Hub: Expand Language Access

Our network of telehealth interpreters is a valuable tool to overcome language barriers. With our fail-safe network of over 17,000 qualified interpreters, including medical and sign language interpreters, we deliver interpretation in over 300 languages.

Risk & Compliance Covered with Our Solutions

Healthcare organizations often face evolving compliance and security risks. At Boostlingo, we understand the importance of supporting risk-management initiatives. Our technology is SOC 2 Type II certified, giving peace of mind that your data is processed and stored with the highest safety standards. Our team is dedicated to staying current with the ever-changing rules and regulations to help support care delivery.

Quality is top of mind for our healthcare partners, in addition to the minimum interpreter requirements, our pool of medically qualified interpreters possess annual HIPAA-compliance training, proof medical terminology training, and a minimum of 3 years of experience in medical interpreting.

Brattleboro Hospital

“The On-Demand service has been really great. We’ve had great feedback from both patients and staff. We also had great quick responses from customer service, and we appreciate that.”

Gina Pattinson, Director of Marketing

Orthopedic Institute

“With Boostlingo, our Physicians hit their regulatory marks. They don’t have compliance knocking on the door, allowing them to focus on treating their patients. This really checks off that box.”

Elena, Director of Compliance

Brattleboro Hospital

“The time to connect to an interpreter, the ease of use of the app and the phone, and just how much more service and quality we’re providing for that, there is no comparison.”

Christina, Manager of Patient Services

Northern Nevada HOPES

“With Boostlingo, we’re able to connect with an interpreter for a majority of our languages in seconds. It’s just perfect from an operational perspective.”

Jerry Trigueros, VP of Patient Services

Maven Language Solutions

“Choosing Boostlingo has been one of the best decisions we’ve made. We were searching for a comprehensive solution and their innovative system is helping us take our business to the next level.”

Chris Evans, Executive Director of Ops

ASSET DOWNLOAD

The Healthcare Interpretation Priorities 2024 report

With healthcare organizations across the US experiencing a growing demand for language services and new mandates under Section 1557, we asked 200+ healthcare professionals about their priorities for interpretation this year. Download this 26-page report to learn about:

New Section 1557 language access requirements
Interpretation volume predictions
Priorities for interpreting services and technology
Strategies for healthcare organizations by size

Related Case Studies

See how Boostlingo customers around the world are driving growth with interpretation, translation, interpreter management services.

Aeroflow Health

Customer Operations team resolved reporting and support issues with language services.

Goshen Health

Learn how Goshen Health transformed interpreting services and saved $250,000 a year.

Canadian Pediatric Hospital

Learn how a Canadian Children’s Hospital reduced complaints and improved access to language services by adding Boostlingo’s on-demand interpretation solution.

Orthopedic Institute

Discover how an Orthopedic Institute met a growing demand for language services and improved patient care with Boostlingo’s on-demand interpretation solution.

Healthcare Interpretation FAQs

What are telehealth interpretation services?

Telehealth interpretation services provide real-time language interpretation for virtual healthcare appointments. Through video remote interpreting (VRI) or over-the-phone interpreting (OPI), healthcare providers can communicate with Limited English Proficient (LEP) patients in their preferred language, ensuring accurate and effective care.

How quickly can I connect with a telehealth interpreter?

With Boostlingo On-Demand, you can connect with a medical interpreter in seconds—not minutes. Our platform ensures fast access to professional healthcare interpreters across 300+ languages, reducing wait times and improving patient care.

Are telehealth interpreters trained in medical terminology?

Yes. Our medical interpreters undergo 40+ hours of medical terminology training and have a minimum of three years’ experience in healthcare interpretation, ensuring they meet the highest industry standards.

What languages are available for telehealth interpretation?

We support 300+ languages, including Spanish, Mandarin, Arabic, Vietnamese, Russian, and American Sign Language (ASL). Our extensive network of certified healthcare interpreters ensures that providers can offer language services to diverse patient populations.

Is Boostlingo’s telehealth interpretation platform HIPAA-compliant?

Absolutely. Our telehealth interpreter services comply with HIPAA, ACA, and SOC 2 Type II security standards, ensuring that all medical interpretation services are secure, private, and compliant with healthcare regulations.

Can I integrate telehealth interpretation services with my existing telehealth platform?

Yes! Boostlingo’s platform is device-agnostic and integrates seamlessly with EHR systems, telehealth software, and hospital management platforms to streamline language services within your current workflow.

Do I need special equipment to use Boostlingo’s telehealth interpreters?

No special equipment is needed. You can access our video and phone interpretation services from any computer, tablet, or smartphone, ensuring flexibility for healthcare providers and patients.

How do I schedule a telehealth interpreter for an appointment?

You can schedule an interpreter directly through our interpretation management system (IMS) or connect on-demand for urgent needs. Our automated scheduling and intelligent routing ensure you’re matched with the right interpreter every time.

What types of healthcare settings benefit from telehealth interpretation services?

Our services are ideal for:

Hospitals & Clinics
Primary Care & Specialty Practices
Mental Health & Behavioral Health Providers
Pediatrics & Women’s Health
Emergency & Urgent Care
Home Health & Hospice Care

How can I get started with Boostlingo’s telehealth interpretation services?

Getting started is easy! Contact us today for a demo, and see how Boostlingo’s healthcare interpreter services can enhance your telehealth appointments and improve patient care.