Benefits and Limitations of AI-Generated Translated Captions

benefits and limitations of AI translations and captions

In a world where effective communication is vital, artificial intelligence (AI) has emerged as a new player in bridging the language gap and expanding language access. The swift rise of AI has transformed the landscape of the language industry and language professionals are increasingly implementing AI tools into their workflows. While AI adoption is at […]

What is Video Remote Interpreting?

what is video remote interpreting?

Video remote interpreting (VRI) has significantly transformed the landscape of the language services industry. Unlike Over the Phone Interpretation (OPI), which primarily benefits hearing individuals, VRI allows members of the Deaf and Hard-of-Hearing (HoH) community to reach an ASL interpreter and access public services easily. While OPI may be beneficial in certain situations, what sets […]

How Healthcare Systems Can Comply with Language Support Laws

how healthcare systems can comply with language access laws

In the U.S., several laws address discrimination as a means to ensure access to education, employment, and services such as health care. While they were initially passed to protect against discrimination based on race and/or national origin, protections have expanded to include a person’s primary language. Today, organizations that serve people with limited English proficiency […]

Boostlingo Achieves SOC 2 Type II Compliance

Boostlingo achieves SOC2 Type II certification.

As organizations transition toward the digital space, they must understand the importance of cybersecurity. In 2023, IBM’s cost of a data breach report indicated that the average cost of a data breach is $4.45 million, marking a 15% increase over the past 3 years. With cybercrime rates at an all-time high, organizations are becoming increasingly […]

How On-Demand Interpretation Bridges the Language Gap in Healthcare

Doctor talking to patients

The United States takes pride in its diversity. Serving as a melting pot of different cultures, it’s amazing to know that over 350 languages are being spoken in American households. While this diversity is definitely a cause for celebration, it also highlights a crucial issue in the nation’s healthcare settings. Effective communication is paramount in […]

Boostlingo ii Release 3.97 Out Now!

boostlingo ii

New Scheduled and On-Demand Language List Controls In the upcoming version of Boostlingo ii, we have added new toggles to the language list page that allow agencies even greater flexibility when customizing their language support. Moving forward, agencies will be able to independently enable languages for scheduled jobs, internal on-demand OPI and VRI jobs, and […]

What is Simultaneous Interpretation and How Does it Work?

What is Simultaneous Interpreting

When your event brings together people speaking five different languages, how can everyone share ideas in real time? The answer is simultaneous interpretation (SI), a process that lets audiences hear a speaker’s words in their own language almost instantly. In this article, you’ll learn: What simultaneous interpretation is and how it works Why organizations use it […]

The Ultimate Guide to Interpretation Services

The Ultimate Guide to Interpretation Services

As technological innovations emerge at a rapid pace, we’re living in an increasingly interconnected world. Breakthroughs in transportation and telecommunications have allowed us to engage with people from different corners of the world and this newfound interconnectedness has revolutionized global interactions. But as the world gets smaller, language barriers bring an additional layer of challenges […]

The SAFE-AI Perception Survey: This is Our Chance to Guide AI in Interpreting

The SafeAI Survey: This is Our Chance to Guide AI in Interpreting

The SAFE-AI in Interpreting Task Force launched two surveys to gather information about AI in interpreting from stakeholders and end users. We have a unique and urgent opportunity to shape how AI is adopted in interpreting through identifying and promoting best practices. It’s up to us to take time to fill out these surveys so […]

Boostlingo ii Release 3.96.4 Out Now!

boostlingo ii

Introducing release 3.96.4 of Boostlingo ii! We’re excited to unveil this range of quality-of-life improvements, making your scheduling and management tasks just a little bit easier. Interpreter View Update Interpreters are now able to accept or decline jobs all from a single view. When creating a booking, Requestors now have access to search consumers by […]