As virtual nursing becomes more common in healthcare, clear communication with every patient—no matter what language they speak—is more important than ever. According to Boostlingo’s 2025 Healthcare Interpreting Survey, 92% of providers expect the need for interpretation to stay steady or increase this year.
At the same time, many providers face challenges in delivering language access. Cost is still the top barrier, but right behind it is technology integration. That’s why the new partnership between Boostlingo and Andor Health is such a big deal and it gives nurses instant access to interpreters during virtual sessions, helping patients get the care they need faster.
Embedding Interpreting into the Virtual Care Experience
Thanks to this integration, nurses can now easily invite an interpreter in over 300 languages into a virtual session, before or during the visit.
Here’s how it works:
- Before the session, nurses click “Invite Participant” from the patient’s record, select “Interpreter,” and choose the language they need. Options are available for both audio and video interpreters.
- During the session, they can follow the same simple steps to add an interpreter without ending or pausing the visit. Once added, the interpreter appears as a participant in the session and begins helping immediately.
This makes a big difference. Nurses don’t have to switch platforms or call another number. Everything happens in one place, with just a few clicks.
Meeting Providers Where They Are
“The integration with Andor Health represents a big step forward in supporting virtual care,” said Merrie Wallace, MN BSN, Chief Revenue Officer at Boostlingo. “By embedding interpreter access directly into the care environment, we’re making it easier for providers to deliver inclusive care, anytime it’s needed.”
In short, language support is no longer a separate process. It’s built into how care is delivered.
Why This Matters Now
Health systems everywhere are working to provide excellent care to LEP patients. But when it’s hard to bring in an interpreter, patients may face delays or confusion. This integration helps fix that. It shortens the time it takes to bring in an interpreter and start care. That’s better for nurses and providers who can focus on providing the best care possible.
Want to see how Boostlingo + Andor Health can elevate your virtual nursing program? Get in touch to learn more.
