Defining Intelligent Routing and Its Impact in Healthcare
In today’s fast-paced world, large-scale organizations regularly deal with a high volume of client inquiries. Managing hundreds and even thousands of calls daily can be a daunting task. This especially rings true for professionals in the medical field. Fortunately, the latest technological developments have enabled healthcare providers to overcome such challenges. One innovation that has […]
Engaging Employees in a Global Workforce
In the ever-evolving business landscape, the nature of how we work and where we work from is seeing a dynamic shift. It’s become more common to see companies with teams of people that are based around the world. On one hand, there are benefits like allowing companies to hire from a broader talent pool, rather […]
An Exploration of Spanish Dialects in Medicine and Healthcare
Spanish is one of the most historically rich and culturally significant languages in human history. Tracing its origins back to Europe, the language has found its way across all corners of the globe and has evolved into a unique set of variations. Today, it’s estimated that there are over 485 million Spanish speakers, making it […]
More Than Just Buzz: Why the Remote Interpreter is an Important Milestone
This blog, written by Katharine Allen, was originally shared on Slator’s website on August 24th, 2023. More Than Just Buzz: Why the Remote Interpreter Textbook Is an Important Milestone – Slator By now, you may have seen announcements on social media and in language industry media outlets celebrating the publication of The Remote Interpreter: An […]
On Brand the Interpreter Podcast: Boostlingo Team Talks Remote Interpreting
Remote interpreting is changing at lightning speed. It accounts for nearly half of all interpreting done today, more than double that just a few years ago. As technology advances and we settle into a post-pandemic normal, it’s important to decode what has changed and what remains the same. In a recent episode of the “Brand […]
Revisiting LinkedIn Live Celebrating One Year with Interpreter Intelligence
Earlier in August, Bryan Forrester, CEO of Boostlingo, and Conor Power, the VP of Engineering, celebrated the one-year anniversary of Boostlingo and Interpreter Intelligence joining forces. Well, really, 18 months, as Bryan would note in the livestream. They discussed key milestones over the past year, including the Boostlingo Professional Interpreter Network connector, releasing native mobile […]
Boostlingo and SOC 2 Type I Compliance: What it Means For You
At Boostlingo, building trusted and secure products for our customers is a top priority. That’s why we’re thrilled to announce a significant milestone in achieving SOC 2, Type I Compliance! You might be asking yourself: What is SOC 2? And what does it mean for me? What is SOC 2? SOC 2 is a compliance […]
How Language Service Providers Leverage Over-the-Phone Interpretation
In our increasingly connected world, effective communication is essential for businesses and organizations to succeed. Language hurdles can be quite difficult, restricting opportunities for growth and impeding good communication. Language service providers (LSPs) are crucial in this situation. Over-the-phone interpreting (OPI), one of the many services they provide, has become a critical tool for overcoming […]
Boostlingo Release 6.2 Out Now!
With our newest release officially out in the world, we wanted to ensure you got a look at what we’re doing under the hood over here at Boostlingo. This release will have our usual bug fixes alongside more optimizations to the platform. Fully Voice-Controlled IVR Menu Requestors will now be able to navigate the entire […]
How AI Captioning Can Expand Accessibility at Events
Being skeptical of AI in a job built around communication is easy. Like all disruption, AI captioning for events has the potential to completely change the way things are done. It also has the potential to expand access to communication to create more equitable experiences for all. At Boostlingo, we pride ourselves on providing a […]
