Pricing models for on-demand interpreting can make your head spin. Should you commit to a subscription or stick with pay-as-you-go? In some months, you have a ton of volume. In others, not so much. The choice ultimately depends on how you plan to use the service.
In this article, I’ll walk you through how Boostlingo’s subscription model leverages economies of scale to solve common interpreting challenges.
Streaming and Pay-Per-View
I like to use the metaphor of choosing between a streaming service and pay-per-view. A subscription to Netflix or Max gives you access to a library of shows and movies anytime for one monthly fee. Pay-per-view, on the other hand, charges you every time you want to watch something. One may suit you better depending on how much you watch—or, in our case, how often you need interpretation.
Benefits of a Subscription
We believe that a subscription offers the best experience for our customers because it allows us to plan with our partners. Predictable usage means we can guarantee over 300 languages, the highest fill rates, and the fastest average response times in the industry.
Think of it like Netflix. Because they rely on subscriptions, they can gather insights about their audience and what they like to watch and quickly produce new shows. They also can release shows made for specific countries and audiences because they know the demand is there.
Unified Pricing
One of the biggest advantages of Boostlingo’s subscription model is consistent pricing. Fixed monthly fees allow for precise budgeting. Whether it’s Spanish or a rare dialect, audio or video interpretation, you get a single rate across the board. Pay-as-you-go models typically charge more for uncommon languages and video services, which can blow up your budget fast.
99.5% Fill Rates for Interpreters
We understand how frustrating it is when your call gets delayed because an interpreter isn’t available. Boostlingo aggregates demand across all subscribers and guarantees interpreter availability. By securing steady work for interpreters, we keep them logged in and ready to take your calls when needed.
13s Average Connection Time
Because we can predict usage volume with a subscription and commit that to our partners, we can promise fast connection times, averaging 13 seconds across all on-demand languages.
Cost Savings Through Scale
With a subscription, you can leverage economies of scale. We handle the logistics of managing interpreters and pass those savings on to you. Oftentimes, these savings are 20% from other packages. Our model also makes life easier for organizations in high-demand industries like healthcare and law, whether through discounts or faster service.
Premium Features and Services
The subscription model lets us invest more in developing better features, account management, and 24/7 customer support. By partnering with you through a subscription, we can guarantee faster response times, higher fill rates, and ongoing improvements that meet your evolving needs.
Boostlingo Pricing
If you’re tired of unpredictable rates and inconsistent service, it’s time to explore Boostlingo’s subscription model.
Still not sure about a subscription?
The pay-as-you-go model can be like a trial–it allows you to try it and make sure that your organization is comfortable with the service. In my experience, when teams start using Boostlingo and see how easy and intuitive it is and how quick it is to connect to an interpreter, usage goes up because of trust. We see countless customers start with pay-as-you-go and move to a subscription.
