Interpretation Management System
Management for onsite and remote interpretation services, all in one place.
Simplify Scheduling
Automate the scheduling process of interpretation services for onsite and remote appointments.
Better Communication
Customize communication workflows and connect all stakeholders on one easy-to-use platform.
Interpreter Manager
Improve management with customizable reporting and analytics streamlining decision-making in real-time.
On-Demand Services
Leverage remote interpreting with your own interpreters and rely on the Boostlingo Hub to fill in the gaps.
A Unified Interpretation Management System
An interpretation management system that thousands of organizations are using to simplify and automate the day-to-day coordination and management of language services. Unlock time. Unlock growth potential for your team.
Scheduling
Interpreter Scheduling Automation
On-Demand Interpreting
Leverage The Power Of Remote Interpreting
INtelligent routing
Expand Access and Improve Utilization
BILLING & INVOICING
Paperless Interpreter Invoices
Instead of chasing down signatures and manually organizing paperwork, manage your billing and invoicing in a central platform. Send invoices to clients and interpreters for review, comments, and approval in real-time. Integrate with QuickBooks to reduce time spent on accounting.
Rate Management
Tailor Rates To Drive Growth
Customize your rate cards and interpreter pay for each client to meet the needs of your business. Set rate cards at the company level, then adjust them to the client, interpreter, and zone level as needed.
Are you a hospital or health system looking to revamp delivery of interpretation services?
Improve speed to care, enable health equity, and expand your reach with Boostlingo IMS. Unlock the benefits of partnering with the most powerful language access technology on the market.
Customize your Interpreter Services Program
We understand not every system can perfectly fit the way your business operates. That’s what makes Boostlingo unique.
Work with a high caseload of onsite appointments? Do you need specific customization for your rate plans? Instead of finding workarounds or other solutions, Boostlingo can customize your IMS to fit the needs of your business. Update scheduling, rate management, and more, so you always have a platform that saves your team time and helps your business grow.
Are you a Learning Service Provider interested in becoming a partner?
See Boostlingo IMS platform in action.
Boostlingo Hub: Interpreter Network
Boostlingo IMS Integrations
Connect with your favorite apps and enable your business with the tools that best support your needs. Boostlingo IMS offers robust API management and ensures secure and efficient data transfer across various systems. By utilizing a centralized and reliable platform, you can streamline your operations and improve productivity. Experience the convenience of connecting your essential tools with Boostlingo.
Related case studies
Catholic Charities of Louisville
Deaf Access Services
Access Language Solutions
Language Service Provider ii
Pro-Z.com
Enrique Manzo, Interpreter Operations
iTek Interpreting Solutions
Hector Vasquez, Executive Director
Access Language Solutions
Lynn Fors, Executive Director
Plan International Canada
Adam Graham, Director of Program
Interpretation Management System FAQs
What is an interpretation management system?
An Interpretation Management System (IMS) is a software platform designed to facilitate the scheduling, management, and coordination of interpreters for various events and services, such as meetings, conferences, and medical appointments. Here are some key features and functions typically found in an IMS:
- Scheduling and Booking: The system allows organizations to easily schedule and book interpreters for specific dates and times, often with options to select interpreters based on language skills and availability.
- Interpreter Profiles: IMS platforms often include profiles for each interpreter, detailing their qualifications, language proficiency, experience, and rates. This helps organizations choose the right interpreter for their needs.
- Real-Time Availability: Many systems provide real-time availability of interpreters, enabling efficient scheduling without conflicts.
- Communication Tools: IMS may offer communication features to facilitate coordination between interpreters and clients, such as messaging, notifications, and updates about assignments.
- Billing and Invoicing: The system can manage invoicing and payments for interpreting services, helping streamline financial processes for organizations.
- Reporting and Analytics: IMS platforms often include reporting features to track interpreter usage, costs, and other metrics, which can aid in evaluating the effectiveness of interpreting services.
- Integration with Other Systems: Some IMS platforms can integrate with other business management tools, enhancing overall operational efficiency.
What are the key features of Boostlingo IMS?
Rate Management
Its adaptable rate card structure allows you to tailor client billing and interpreter pay rates to each task. Rates can be set at the system, account, and appointment levels. At the press of a button, you may send an invoice to your clients. Invoices may be reviewed, commented on, and approved in real time by clients and interpreters.
Reporting
Produce executive summary reports for your clients, monitor interpreter pay rates, generate capacity planning reports for your interpreting pool, and much more.
Quickbooks Integration
With native QuickbooksTM Integration, your language service company’s accounting operations become even more cohesive. Appointment information, hours, and fees may be incorporated into an invoice to ease invoicing and reduce administrative work.
Can I white label Boostlingo IMS?
What are the benefits of having an interpretation management system?
An IMS allows your organization to integrate and consolidate various systems and processes: interpreter scheduling, interpreter & client communications, workforce management, and financial management. With an IMS, you only need one system to do everything for your interpretation business.
Here are some of the benefits:
- Team Productivity
- Customization
- Improved communication and Automation
- Analytics
- Privacy & Security
How much does Boostlingo IMS cost?
Boostlingo IMS provides several price options based on your specific needs. The number of languages you need access to, the number of users, the frequency and duration of your sessions, and the degree of assistance you require are all factors that may influence the cost of our interpreting management system.
If you’re interested in more information, contact us for a free quote.
What security measures are in place in Boostlingo IMS?
Our interpretation management system employs stringent security measures to protect sensitive information. Some of these measures include:
- Data encryption
- Secure environment for interpreters
- Strict confidentiality from interpreters
- Proper disposal of notes
- Regular security updates
- Access controls to protect sensitive information
- SOC 2 Type II compliant
By adhering to these security measures and the principles outlined in our code of conduct, we strive to provide a secure and reliable language management platform that protects the sensitive information of all parties involved.
Can Boostlingo IMS be customized to my specific needs?
Absolutely! Boostlingo IMS is designed to be a versatile and adaptive solution for various industries with different requirements. We understand that each organization may have unique needs and preferences, which is why our platform can be customized to align with your specific goals and operational processes.
Here are three examples of businesses that have customized the Boostlingo IMS platform to their needs:
- Language Service Providers
- Court Systems
- Healthcare Systems
