An IMS allows your organization to integrate and consolidate various systems and processes: interpreter scheduling, interpreter & client communications, workforce management, and financial management. Our Open API even allows your IT team to integrate BoostIMS into your existing tech infrastructure.
Instead of switching between various portals for requests, your administrative staff can upload all interpreters (whether they are full-time, contract, or sourced from language service companies) into one system. Appointment requests are sent and accepted in one hub.
Different hospitals and language access plans have different requirements, so you need a flexible system that can reflect the complexity of your operations. Customize communications, workflows and data collection depending on the communities you serve and your internal billing processes.
A good IMS allows you to automate many of your manual processes. Automatically broadcast assignments to eligible interpreters, automate email communications, and have the IMS automatically calculate rates for your interpreters based on existing data.
Give your clients and interpreters access to your workflow to streamline requests and calendars. No more manual data entry or back-and-forth external communication required.
Having all your data and processes in the same place will give you access to real-time analytics that are critical for your hospital. Analyze the insights offered by your IMS and allocate resources accordingly to staff your departments and appointments for maximum efficiency.
Privacy & Security
Using a secure and compliant IMS means you have one less thing to worry about. Our suite is HIPAA and GDPR compliant, and our cutting-edge team is always focused on the latest IT trends.
Product & Support
Unlike a home-grown system, you can rest assured your tech stack will improve and evolve over time when you use a vendor’s IMS. No need to waste resources on product development when that is included in your monthly subscription. The same goes for technical support.