BoostIMS

Our Interpretation Management System is intended to help your complete interpretation team with administration and communication.

Facilitate Smooth Communication with Employees and Vendors

BoostIMS is our interpretation management suite that allows you to communicate with interpreters, automate your scheduling process, and host virtual interpretation calls, all in one place.

With BoostIMS, you can manage your onsite and virtual appointments and add over the phone interpreting (OPI) and video remote interpreting (VRI) options. Accept appointment requests, auto-broadcast opportunities to interpreters, bill and communicate with clients and patients all from one platform.

Book A Free Demo BoostIMS for Hospitals Learn more about BoostIMS for LSCs

Global communication

Our server to server options allow you to offer services to global clients.

Backup for your team

The BPIN (with 13,000 interpreters) provides a fallback option if your team isn’t available for an on-demand call

Custom Phone Numbers for Dial

Have a consistent need for a language? We can create a custom phone number to get connected, making the process even simpler.

Customize Routing

Do you have a preferred interpreter? Customize who gets on-demand requests in what order when a request comes into your team.

Read our Case Study to learn how BoostIMS can transform your business.

In 2017, iTek Interpreting was an underdog. Today, they’re the #1 provider in their area.

Due to a boom in immigration to staff manufacturing jobs, 35 different languages are spoken in the Moline, Illinois area. In 2017, Hector Vasquez saw the opportunity in the area to meet the growing needs for the residents who would need language support not just at work, but also in the community for medical, social and legal services.

Learn how Hector’s background as an immigrant himself inspired him to get into language services and how Boostlingo helped him compete against global providers to win huge contracts like Davenport Community School District.

View Our Case Study Here

Virtual options to expand your reach

Increasingly, reaching rural areas and providing languages of lesser diffusion make a virtual interpretation solution the better option. With BoostIMS, you can reach clients that aren’t directly in your area to expand your client base.

Our virtual platform allows interpreters to work all over the globe, so you can attract top talent, no matter where the live.

Qualified interpreters to expand your offerings

When you join the Boostlingo platform, you can add the Boostlingo Professional Interpreter Network (BPIN) into your call routing. The BPIN requires three years of experience for all of our interpreters, as well as additional training for specializations in the medical and legal fields.

Our team places random test calls daily and audits every one of our providers on a quarterly basis to make sure your customers are always connected with the best interpreters for a great experience.

The BPIN can help you offer more languages, or can just serve as a safety net in case one of your interpreters is unavailable for an on-demand call.

White labelled, customized application

Boostlingo can build your version of BoostIMS as your organization’s own branded application. Users will login to a portal with your brand’s color and logos. Create custom 1-800 numbers for commonly requested languages for each individual client.

Additionally, Boostlingo can help your team with sophisticated, customized routing options, so that a call place from one of your customers goes exactly where you need it to. Route to your interpreters in your preferred order first, then use the Boostlingo crowd to supplement your availability.

Simplify Your Day Using Our Interpreting Mangement Software

Our interpretation scheduling system makes it simple to manage onsite and virtual interpreters. Automate request procedures to allocate certain languages to specific interpreters and alert your whole staff when an appointment is sought, among other things.

Our interpretation scheduling system is designed to assist increasing language service providers in booking more appointments while reducing administrative time. Our data even connects with Quickbooks, assisting your entire team in streamlining operations.

Modern Scheduling Tools for Interpretation Services On-Site

Our Interpreter Management System enables our clients to handle any number of in-person interpreting appointments. We can handle any size onsite interpreting business, from a handful to hundreds of sessions each month, with sophisticated appointment scheduling.

Precise detail for every appointment, as well as simple filtering options, enable you go to the correct data in your schedule, allowing you to keep on track with growing your interpretation business.

Over the Phone and Video Remote Interpreting Scheduling Available

To meet all of your scheduled remote interpreting requirements, Boostlingo has developed the first fully integrated Scheduled OPI and Scheduled VRI solution. The over-the-phone interpretation (OPI) and video remote interpretation (VRI) scheduling system provide management for productive pre-scheduled sessions.

BoostIMS is the flexible solution to simplify interpretation management.

The features BoostIMS users love:

Crystal clear connections
HIPAA and GDPR security certification
Integrations with QuickBooks for easy billing
IVR Menus
Optional operator feature
Stripe integration for payments
and more!

BoostIMS is a flexible solution for simplifying interpretation management.

The features BoostIMS users love:

Crystal clear connections
HIPAA and GDPR security certification
Integration with QuickBooks for easy billing
IVR Menus
Optional operator feature
Stripe integration for payments
and more!

Frequently Asked Questions

What Are the Key Features in BoostIMS?

Accounting Automation

Its adaptable rate card structure allows you to tailor client billing and interpreter pay rates to each task. Rates can be set at the system, account, and appointment levels. At the press of a button, you may send an invoice to your clients. Invoices may be reviewed, commented on, and approved in real time by clients and interpreters.

Reporting

Produce executive summary reports for your clients, monitor interpreter pay rates, generate capacity planning reports for your interpreting pool, and much more.

Quickbooks Integration

Financial and accounting data organization might be the ultimate productivity killer. With native QuickbooksTM Integration, BoostIMS helps your language service company’s accounting operations become even more cohesive. Appointment information, hours, and fees may be incorporated into an invoice to ease invoicing and reduce administrative work.

White Labeling

BoostIMSruns the platform, but your brand is what clients engage with when you choose our white label option. When you log into BoostIMS, your customer portal and app will display your brand. Increase your market share in the interpreting sector without developing your own interpretation management system.

What Are Benefits of Having an Interpreter Management System?

Systems Integration

An IMS allows your organization to integrate and consolidate various systems and processes: interpreter scheduling, interpreter & client communications, workforce management, and financial management. With an IMS, you only need one system to do everything for your interpretation business.

Team Productivity

Because Interpreter Management Systems keep data up to date in real-time, your team can collaborate from anywhere in the world and be more productive at the same time. With your organization’s information stored in a centralized place, you can eliminate double data entry and reduce manual errors.

Customization

Different clients have different requirements, so you need a flexible system that can reflect the complexity of your business. Customize communications, workflows and data collection depending on the client you’re serving and the interpreters you’re working with.

Automation

A good IMS allows you to automate many of your manual processes. Automatically broadcast assignments to eligible interpreters, automate email communications, and have the IMS automatically calculate rates for your interpreters and clients based on the data entered.

Give your clients and interpreters access to your workflow to streamline requests and calendars. No more manual data entry or back-and-forth external communication required.

Analytics

Having all your data and processes in the same place will give you access to real-time analytics that are critical for your business. Analyze the insights offered by your IMS and allocate resources accordingly to grow your business and make your organization as lean and efficient as possible.

Privacy & Security

Using a secure and compliant IMS means you have one less thing to worry about. IMSs are required to adhere by the latest privacy and security requirements and have strict protocols in place to keep up with the latest IT trends.

How Much Does BoostIMS Cost, and Are There Different Pricing Plans Available?

BoosIMS is an interpretation management system that provides several price options based on the user’s demands. The price of BoostIMS varies based on the services and features you desire. The number of languages you need access to, the number of users, the frequency and duration of your sessions, and the degree of assistance you require are all factors that may influence the cost of our interpreting management system.

If you’re interested in more information, contact us for a free quote

What are the Security Measures in Place to Protect Sensitive Information in an Interpretation Management System?

Our interpretation management system employs stringent security measures to protect sensitive information. Some of these measures include:

Data Encryption
Secure Environment for Interpreters
Strict Confidentiality from interpreters
Proper Disposal of Notes
Regular Security Updates
Access Controls to protect sensitive information

By adhering to these security measures and the principles outlined in our code of conduct, we strive to provide a secure and reliable language management platform that protects the sensitive information of all parties involved.

Can BoostIMS be Customized to Meet Specific Business Needs?

Absolutely! BoostIMS is designed to be a versatile and adaptive solution for various industries with different requirements. We understand that each organization may have unique needs and preferences, which is why our platform can be customized to align with your specific goals and operational processes.

Here are three examples of businesses that have customized BoostIMS to their needs:

More reasons to love BoostIMS

Use our caller inside Webex

Add interpreters into Zoom meetings through Boostlingo’s app.

Secure for telehealth and healthcare visits.

Responsive, knowledgeable support staff

24/7 support for ASL, Spanish and 100 other languages

Industry experts who literally wrote the book on remote interpretation

What Customers are saying about Boostlingo

“Over the years, Boostlingo has become a very mature platform with lots of features and great performance. We started with about ten interpreters and we currently have more than a thousand interpreters loaded on Boostlingo. The platform’s scalability is superb. Communication is seamless (both VRI and OPI) and updates keep coming out non-stop. The staff is super friendly – it’s a pleasure to work with Caroline, Jon, and the rest of the Boostlingo staff. Keep up the good work Boost!”

Enrique Manzo, ProZ.com

“Saeed joined our Zoom call and gave great consecutive interpretation in two languages for my online sessions. Very grateful. I’ll definitely recommend and use Boostlingo again!”

Pete Birmingham

“Boostlingo: great platform to manage qualified and hard working interpreters, great tool, great people behind the scenes, bridging the gap between cultures and helping people all around the world. Higly recommendable. Guys let’s keep up the good work!!!”

Florencia at ProZ.com

“I like being able to use the platform on my desktop at the hospital and on my iPad when I visit all my patients at their home.”

Hue Avalos

“First off, the real time communication technology works like silk. Remote interpreting calls connect without any delay and the video quality is the best provided you have a normal speed connection. IMHO this is the main thing to look at when looking for a remote interpreting platform.”

Enrique M.

“Boostlingo provides a platform and service that is exactly what our business needs. They are responsive and supportive. The platform they offer does exactly what we need it to do.”

Jeff I.