Medical Interpreter Services

Provide the best possible care regardless of language with Boostlingo technology.

Why Boostlingo?

  • 24/7 Access to Medical Interpreters
With our subscription-based solution, you can connect to qualified medical interpreters in seconds, 24/7. You can also access our extensive network to preschedule an appointment through our platform.
  • Qualified and Compliant Interpreters
Boostlingo interpreters undergo rigorous training, meet minimum experience requirements, and are HIPAA compliant. We are proud to share that our interpretation services have garnered a 99.9% call satisfaction rate.
  • 300+ Languages
Connect to medical interpreters over the phone in 300+ languages. We also offer over 90 languages for video interpreting.
  • Easy-To-Use App
Set your whole team up to connect with interpreters from any device. Our integrations allow you to access language services where and when you need them.
  • Dedicated Support
Once you’re up and running, our dedicated Account Management team will be with you every step of the way. We’re your partner in language access.
  • Save 20%
You can expect 20% savings with Boostlingo compared to other pay-as-you-go models. Fill out the form to learn more!
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On-Demand Interpretation in Action

Learn about the main features and benefits of Boostlingo On-Demand, including: Connecting with interpreters in seconds, use on any device, adding new users with ease, scheduling sessions, customizing call settings, and accessing call logs to manage language services.

Asset Download

Buyers Guide to Finding an On-Demand Interpretation Partner

This free ebook explores why on-demand interpretation is an essential tool for compliance and serving diverse communities and prepares you to evaluate potential partners.

Provide the Best Possible Care Regardless of Language

Communication is essential to delivering care. With over 25.7 million limited English proficient (LEP) individuals and 11 million Deaf or Hard of Hearing (D/HoH) people in the U.S., don’t let language barriers stop you. Our technology lowers the barriers to language services and reduces the administrative burden on your team. 

On-Demand Interpreting

Connect in seconds with the largest global network of interpreters, 24/7. Set your team up for success on any device. It’s powerful and easy.

Interpretation Management

Integrate onsite and remote interpreter services. Manage interpreter scheduling, communications, analytics, and billing in one place. 

Translation Services

Translate your patient forms, discharge instructions, and more. Tap into our network of professional translators who are ready to bring your message to life. 

Related Case Studies

See how Boostlingo customers around the world are driving growth with medical interpretation services.

Medical Support
Aeroflow Health
Customer Operations team resolved reporting and support issues with language services.
Goshen Health
Learn how Goshen Health transformed interpreting services and saved $250,000 a year.
Healthcare Interpreter
Canadian Pediatric Hospital
Learn how a Canadian Children’s Hospital reduced complaints and improved access to language services by adding Boostlingo’s on-demand interpretation solution.
orthopedic institute provided on-demand interpretation services to patients.
Orthopedic Institute
Discover how an Orthopedic Institute met a growing demand for language services and improved patient care with Boostlingo’s on-demand interpretation solution.

Medical Interpretation FAQs

Medical interpreters are specialized language professionals who facilitate communication between healthcare providers and patients who do not speak the same language. Their primary role is to ensure the accurate exchange of medical information (i.e. medical history, treatment options, and more) between both parties.  

Just like other interpreters, they display excellent proficiency in the languages they speak and demonstrate the ability to interpret between them effectively. For medical interpreters, what sets them apart from other interpreters is that they have a thorough understanding of complex medical processes and terminologies in the medical field, allowing them to navigate through healthcare settings effectively.  

In multilingual nations such as the United States, medical interpreting is increasingly important given that hospitals are dealing with an increased number of limited English speaking patients.  

As an example, there are currently over 57 million Spanish speakers in the United States and this figure is constantly on the rise. Healthcare centers need to be prepared with an effective language access plan since some of their patients may speak Spanish as their primary language.  Failure to communicate effectively may lead to grave medical errors, poor health outcomes, and even legal liability. Medical interpretation is a key element in providing equal access to healthcare for all patients, regardless of the languages they speak. 

In the United States, there is limited certification of medical interpreters. Since interpretation services may come in different language pairs, formal certification isn’t always available for all variations. However, just because a medical interpreter isn’t certified doesn’t mean that they aren’t qualified to do the job. In Boostlingo’s case, our medical interpreters meet the same, rigorous professional requirements, whether certified or not. 

Medical translators focus on written medical documents to accurately translate text from one language to another. On the other hand, medical interpreters work in spoken or sign languages, serving as a conduit between the healthcare provider and the patient as they communicate in real-time.  A medical translator may also become a medical interpreter given that the required skills for both occupations are closely related. However, they are separate professions.  Each has its training requirements and certifications. Just because someone is qualified to translate medical texts does not automatically mean that he or she is qualified to medically interpret a medical consultation or emergency. 

In certain countries, healthcare providers are legally obligated to offer language access services to patients. For the United States, laws such as the Americans with Disabilities Act are in place to ensure that healthcare is accessible to every person regardless of their language proficiency. But whether or not healthcare providers are legally bound to have interpreters, the positive impact of healthcare interpretation services on patient care outcomes should not be overlooked.