Medical Interpretation Made Easy
Don’t allow language barriers keep your patients from getting the best treatment. Communicate effectively with your limited English proficient patients by connecting with the help of our medical interpretation services.
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Reliable access to qualified medical interpreters in over 300 languages.
24/7 Availability in Over 90 Languages
Average Response Time of 13.4 Seconds
0.025% Complaint Rate
Why Quality Medical Interpretation Services Matter
The United States is one of the most linguistically diverse nations in the world. It’s estimated that there are between 350 to 430 spoken languages in the country.
In the United States, research estimates that 25.7 million people have limited English proficiency.
Effective communication in medical settings is vital. Research shows that people who are at higher risk of miscommunication are also more likely to experience medical errors.
Enhance Language Support and Boost Patient Access
97% of physicians reported treating at least some patients who have difficulty understanding English.
In medical emergencies or routine care, clear communication is a must for achieving great patient outcomes and provider satisfaction. Plus, in most countries, language support is a civil right mandated by law. With those facts in mind, Boostlingo has built medical interpretation options for your team
Engage with Remote Medical Interpreters for better patient outcomes
VRI support helps healthcare providers get connected to remote medical interpreters when onsite interpretation services may not be the most efficient or affordable option.
Boostlingo’s advanced VRI system seamlessly connects Limited English Proficiency Patients with remote medical interpreters quickly and securely. Access to professionally qualified medical interpreters improves the patient experience and helps with quality control.
Boostlingo VRI sessions can dramatically reduce costs by shortening interpretation durations with effective communication that is contextually very similar to onsite support while also eliminating wait times and potentially high travel expenses.
Add interpretation to your telehealth solutions with Boostlingo virtual medical interpretation.
Our Open API allows our interpretation technology to nest inside of your larger health technology infrastructure. During onboarding, we work with your team to connect your applications free of charge.
83% of patients expect to use telehealth after the pandemic.
Patients want more telehealth, especially for routine appointments like medication refills.
Safe, secure and compliant
The Boostlingo platform is fully HIPAA and JCAHO compliant and interpreters available via the Boostlingo network are required to take 40 hours of medical coursework and maintain their individual HIPAA compliance training.
We perform random audits quarterly to make sure your patients are getting the best of the best and that their health data is protected.
Frequently Asked Questions
FAQs on our Medical Interpretation services
What is medical interpretation? What do medical interpreters do differently from other interpreters?
Medical interpretation is a specialized language service that focuses on facilitating communication between healthcare providers and patients who do not speak the same language. Medical interpreters are highly proficient in the languages they speak and have acquired extensive training to navigate effectively through healthcare settings.
Compared to other interpreters, medical interpreters have a strong understanding of medical terminologies and processes. As doctors and patients interact, they play a vital role by allowing them to accurately exchange sensitive information such as medical history, treatment options, and more.
This in turn supports both parties, leading to better decision making and improved patient outcomes.
What is the difference between a medical interpreter and a medical translator? Aren’t they the same?
Medical interpreters work in spoken or sign languages and serve as facilitators between doctors and patients in real time. Medical translators are different because their primary focus is to translate written medical documents from one language to another.
While the two occupations are related, a medical interpreter is not the same as a medical translator. Translation and interpreting are distinct, thought related professions. Both occupations have their own training requirements and certifications. Medical interpreters and translators have acquired additional training by specializing in the medical setting.
How are medical interpretation services delivered?
Generally speaking, interpretation services (whether medically related or not) can be provided either on-site or remotely. An interpreter may be physically present during a medical consultation or emergency to support doctors in administering treatment. Conversely, language support can also be done remotely either through Over the Phone Interpretation (OPI) or Video Remote Interpretation (VRI).
Are medical centers required to provide medical interpretation?
In the case of the United States, laws such as Title VI of the Civil Rights Act and the Americans with Disabilities Act have been passed to ensure that healthcare is accessible to every person regardless of their proficiency in English.
In addition to the legal requirements to provide language access, the positive impact of healthcare interpretation services on patient care outcomes can not be overlooked. This is especially true for healthcare centers located in areas with a culturally diverse population.
Does Boostlingo integrate with electronic health record systems and other healthcare tools?
Boostlingo’s interpretation management system is designed to integrate with electronic health record (EHR) systems and other healthcare tools. This integration allows healthcare providers to communicate more effectively with patients who speak different languages, ensuring better patient care.
Boostlingo can also work with telemedicine platforms and practice management systems, making it a valuable resource for healthcare organizations looking to improve language interpretation services for their patients.
What types of reporting and analytics capabilities does Boostlingo provide to assist healthcare organizations in tracking interpretation usage and costs?
Streamline your Medical Interpretation Services with Real-Time Insights and Cost Tracking
At Boostlingo, we recognize the critical role that accurate and up-to-date reporting and analytics play in the healthcare industry. Our software is specifically designed to provide healthcare organizations with a comprehensive view of their interpretation usage and costs, enabling them to make data-driven decisions that enhance efficiency and optimize resource allocation.
Real-time Access to Usage Data
Stay informed with access to your interpretation usage data up to the minute. With Boostlingo, you can monitor your usage based on the desired timeframe, be it month-to-date or year-to-date. Our platform allows you to organize the data by call participants, language, and call duration, providing you with a clear understanding of your interpretation needs and expenses.
Pre-call Info Box for Customized Reporting
Boostlingo’s pre-call info box feature enables healthcare organizations to capture additional information relevant to their reporting requirements. By including details such as department codes or locations, you can create tailored reports that align with your organization’s unique needs.
- Users of our platform have an open view up to the minute of your usage, if you want to do it month to date, year to date. Organizing it from who the call was with, what language the call was in and how long the call was. Boostlingo also offers a pre-call info box which helps to create accurate reporting of what the healthcare organization would want to add in their reporting such as department codes or locations.
What Best Describes You?
Boostlingo helps your organization meet the language needs for your community through the highest quality video and over the phone interpretation. Schedule ahead of time or access interpreters on demand. Other features include:
- Access to 10,000 interpreters global for 300 languages
- Connect times averaging seconds, not minutes
- Qualified legal, medical, and educational interpreters
- Easy to use application that works on any device
- Subscription cost with the best per-minute rates in the business
- And more! Fill out a quote form today.
Boostlingo makes interpretation technology that helps language service providers scale their business instantly. Our all-in-one platform allows you to:
- Schedule your interpreters & broadcast interpretation requests to your entire network
- Customize reports for business analysis
- Process expenses, billing, and invoicing in one program
- Gain access to 10,000 interpreters for 300 languages overnight with the Boostlingo Professional Interpreter Network
- Use a white label platform for your clients to login for virtual calls
- And more! Fill out a quote form today.
Boostlingo does not hire interpreters. We refer qualified interpreter information to Boostlingo partners who have the option to reach out to anyone who fills out a form. Boostlingo cannot guarantee that you will be contacted by either party.
For resources for interpreters, you can head to Café Lingo, our blog for interpreters, or to boostlingo.com/interpreters.
BoostEvents (Formerly VoiceBoxer) is a multilingual web platform built to assist you in reaching your target audience in any language. With BoostEvents, your team can simplify the process of adding interpreters to any of your events.
BoostEvents can provide remote simultaneous interpretation services for virtual and hybrid meetings, events, conferences, trainings and more. Through our Connect integrations, BoostEvents can be used independently or easily integrated into Zoom, Microsoft Teams, and other platforms.
I'm an Interpreter
I am a Language Service Provider (Language Service Providers)
I Need Interpretation Services
I Need Event/Conference Interpreting
HIPAA Compliant Platform
At Boostlingo, we prioritize the security and privacy of patient information. Our platform is fully HIPAA compliant, ensuring that sensitive data remains protected while you provide language services to your patients.
Alignment with ACA Regulations
Boostlingo’s guidelines align with the ACA regulations, enabling healthcare organizations to meet the necessary language access standards effortlessly. Our commitment to compliance ensures that you can provide high-quality interpretation services while adhering to the latest industry regulations.
Regular Compliance Checkups
To keep your organization up to date with any regulatory changes, Boostlingo conducts frequent checkups, ensuring that our platform remains compliant with the latest requirements. Our proactive approach to compliance allows you to focus on what matters most – providing exceptional patient care.
What Do Our Clients Say About Us?
Our medical assistants are able to within seconds get in touch with an interpreter in a majority of our languages. It’s just perfect from an operational perspective because we know we aren’t having a delay in care.
VP of Patient Services
Northern Nevada HOPES
I think it all comes down to ease of use. Boostlingo is the click of 2 buttons on a tablet and you have access to an interpreter.
Gold Skin Care Center
I was on a call yesterday with an interpreter who was WONDERFUL. She understood me, understood the parents and student, even though there were moments of crying and much emotion. She was professional, the flow of the conversation was flawless and I really appreciated her!
Professional School Counselor
Our experience with Boostlingo interpreters has been really positive. I appreciate being able to choose an interpreter by industry. When we choose one it’s very easy to know they’re going to understand what’s happening. They’re professional and they always introduce themselves to our clients.
Extended Services Manager
World Relief Fox Valley
Let’s Bridge The Language Gap Together
Here at Boostlingo, it’s our mission to improve language access to communicate without barriers. We offer easy access to medical interpreters, personalized solutions, and cutting-edge technologies to ensure that nothing gets lost in translation between you and your patients.
Are you interested in learning more about our medical interpreting services? Contact us today to get started!