Our simple interpretation delivery platform allows on-demand connections as well as hosting for pre-scheduled interpretation appointments. With the click of a button, you can connect your clients to a video remote interpreter or an over-the-phone interpreter.
Boostlingo provides control over our High Definition Video and Audio routing technology via an easy-to-use interface. To ensure performance, quality, and continuity, language organizations can easily track and manage all call quality (QOS) metrics, call length times, interpreter ratings, rates, and run detailed call reports.
What distinguishes Boostlingo is the platform’s ability to route audio and video calls directly to your own firewalled team of interpreters. In addition, when you connect with the Boostlingo Professional Interpreter Network, you will have access to additional video remote interpreters and over-the-phone interpreters. Using our Partner Network, you can instantly scale up to 10,000 interpreters.
Language service providers control how customer calls are routed and establish priority tiers with different video remote interpreters, over-the-phone interpreters, and onsite interpreters from their own pool. Intelligent call routing technology from Boostlingo can manage sophisticated logic for your call flow and automate your scheduling system.