Interpretation Management System

Boostlingo’s IMS simplifies onsite and remote interpretation with easy scheduling, billing, and reporting—making language service management effortless.
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Interpretation Management System

Simplify Scheduling

Automate the scheduling process of interpretation services for onsite and remote appointments.

Better Communication

Customize communication workflows and connect all stakeholders on one easy-to-use platform.

Interpreter Manager

Improve management with customizable reporting and analytics streamlining decision-making in real-time.

On-Demand Services

Leverage remote interpreting with your own interpreters and rely on the Boostlingo Hub to fill in the gaps.

A Unified Interpretation Management System

An interpretation management system that thousands of organizations are using to simplify and automate the day-to-day coordination and management of language services. Unlock time. Unlock growth potential for your team.

Interpretation Management
Interpretation Management System
Qualified Interpreters
Interpretation Management System
Interpretation Management System

Scheduling

Interpreter Scheduling Automation

Boostlingo IMS for scheduling is as powerful as your need to grow. By incorporating automation into your scheduling process, you’ll save time when broadcasting and confirming jobs, without any extra effort or manual time-consuming processes. That’s the right way to free up administrators.
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On-Demand Interpreting

Leverage The Power Of Remote Interpreting

By adding Boostlingo On-Demand to your services, you can fill in more appointments with over the phone and video remote interpreting. And rely on the Boostlingo Hub to fill in gaps or to scale your operations. It’s an easy way to grow.
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INtelligent routing

Expand Access and Improve Utilization

Powered by intelligent routing, Boostlingo technology allows our customers to decrease costs by leveraging their own pool of interpreter resources to take on-demand calls. This helps language service providers (LSPs) and healthcare providers optimize margins and use priority routing to build their pool of resources over time.
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BILLING & INVOICING

Paperless Interpreter Invoices

Instead of chasing down signatures and manually organizing paperwork, manage your billing and invoicing in a central platform. Send invoices to clients and interpreters for review, comments, and approval in real-time. Integrate with QuickBooks to reduce time spent on accounting.

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Rate Management

Tailor Rates To Drive Growth

Customize your rate cards and interpreter pay for each client to meet the needs of your business. Set rate cards at the company level, then adjust them to the client, interpreter, and zone level as needed.

Are you a hospital or health system looking to revamp delivery of interpretation services?

Improve speed to care, enable health equity, and expand your reach with Boostlingo IMS. Unlock the benefits of partnering with the most powerful language access technology on the market.

Interpretation Management System
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Customize your Interpreter Services Program

We understand not every system can perfectly fit the way your business operates. That’s what makes Boostlingo unique.

Work with a high caseload of onsite appointments? Do you need specific customization for your rate plans? Instead of finding workarounds or other solutions, Boostlingo can customize your IMS to fit the needs of your business. Update scheduling, rate management, and more, so you always have a platform that saves your team time and helps your business grow.

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Are you a Learning Service Provider interested in becoming a partner?

Set your organization up for future success. Unlock the benefits of partnering with the most powerful language access technology on the market.
Interpretation Management System
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See Boostlingo IMS platform in action.

Tired of the chaos and manual effort of managing a language services program? Streamline your services with Boostlingo IMS. Automate scheduling, monitor real-time performance, and manage billing effortlessly. Customize to fit your needs and expand services with remote interpreting. Watch our video to learn more.
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Buyers Guide for Interpretation Management Systems

Many organizations are juggling a mix of on-site and remote interpreting services, often managing 1,000s of appointments with just a handful of staff. This free 16-page eBook introduces you to the technology for managing and automating interpreting programs. Download the eBook to learn:

  • The benefits of an IMS for different industries
  • Capabilities and features of an IMS
  • Questions you can ask vendors
  • Success stories and FAQs
Buyers Guide for IMS Template

Boostlingo Hub: Interpreter Network

Fill in gaps or scale your business with the Boostlingo Hub. Start offering customers access to rare languages and on-demand interpretation services.
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Boostlingo IMS Integrations

Connect with your favorite apps and enable your business with the tools that best support your needs. Boostlingo IMS offers robust API management and ensures secure and efficient data transfer across various systems. By utilizing a centralized and reliable platform, you can streamline your operations and improve productivity. Experience the convenience of connecting your essential tools with Boostlingo.

Related case studies

See how Boostlingo customers around the world are driving growth with interpretation management and remote solutions.
Catholic Charities
Catholic Charities of Louisville
How Catholic Charities scaled its interpretation services to meet rising language access needs.
Read More
American Sign Language (ASL) interpretation
Deaf Access Services
Discover how this language service provider cut out manual scheduling and expanded opportunities with remote interpreting services.
Read More
Virtual Video Conference Business Meeting
Access Language Solutions
Discover how ALS managed onsite and remote interpretation and scaled monthly phone interpreting hours 14x.
Read More
Remote learning or work
Language Service Provider ii
Learn how this Midwest-based language service provider quickly onboarded onto the Boostlingo ii platform to manage their payroll and on-site services.
Read More

Pro-Z.com

“We started with about ten interpreters and now we currently have more than a thousand interpreters loaded on Boostlingo. The platform’s scalability is superb. It’s a pleasure to work with Boostlingo!”

Enrique Manzo, Interpreter Operations

iTek Interpreting Solutions

“The interpreting technology has definitely been integral in our mission; it has enabled us to shift focus back onto the things that really set us apart and show our value in the community.”

Hector Vasquez, Executive Director

Access Language Solutions

“My clients are getting interested in OPI . They see the cost savings. I offer OPI for the people that work directly for me, and then Boostlingo Hub, a much bigger resource, and easier to manage.”

Lynn Fors, Executive Director

Plan International Canada

“We weren’t sure how to bring together interpretation services on a platform people could use with ease; that was the big selling point with Boostlingo Events. It was a seamless, easy to use platform.”

Adam Graham, Director of Program

Interpretation Management System FAQs

An Interpretation Management System (IMS) is a software platform designed to facilitate the scheduling, management, and coordination of interpreters for various events and services, such as meetings, conferences, and medical appointments. Here are some key features and functions typically found in an IMS:
  • Scheduling and Booking: The system allows organizations to easily schedule and book interpreters for specific dates and times, often with options to select interpreters based on language skills and availability.
  • Interpreter Profiles: IMS platforms often include profiles for each interpreter, detailing their qualifications, language proficiency, experience, and rates. This helps organizations choose the right interpreter for their needs.
  • Real-Time Availability: Many systems provide real-time availability of interpreters, enabling efficient scheduling without conflicts.
  • Communication Tools: IMS may offer communication features to facilitate coordination between interpreters and clients, such as messaging, notifications, and updates about assignments.
  • Billing and Invoicing: The system can manage invoicing and payments for interpreting services, helping streamline financial processes for organizations.
  • Reporting and Analytics: IMS platforms often include reporting features to track interpreter usage, costs, and other metrics, which can aid in evaluating the effectiveness of interpreting services.
  • Integration with Other Systems: Some IMS platforms can integrate with other business management tools, enhancing overall operational efficiency.
Rate Management Its adaptable rate card structure allows you to tailor client billing and interpreter pay rates to each task. Rates can be set at the system, account, and appointment levels. At the press of a button, you may send an invoice to your clients. Invoices may be reviewed, commented on, and approved in real time by clients and interpreters.

Reporting Produce executive summary reports for your clients, monitor interpreter pay rates, generate capacity planning reports for your interpreting pool, and much more.

Quickbooks Integration With native QuickbooksTM Integration, your language service company’s accounting operations become even more cohesive. Appointment information, hours, and fees may be incorporated into an invoice to ease invoicing and reduce administrative work.
Yes! With our white label option, Boostlingo runs the platform, but your brand is what clients engage with when you choose our white label option. When you log into Boostlingo your customer portal and app will display your brand.
An IMS allows your organization to integrate and consolidate various systems and processes: interpreter scheduling, interpreter & client communications, workforce management, and financial management. With an IMS, you only need one system to do everything for your interpretation business. Here are some of the benefits:
  • Team Productivity
  • Customization
  • Improved communication and Automation
  • Analytics
  • Privacy & Security
Boostlingo IMS provides several price options based on your specific needs. The number of languages you need access to, the number of users, the frequency and duration of your sessions, and the degree of assistance you require are all factors that may influence the cost of our interpreting management system. If you’re interested in more information, contact us for a free quote.
Our interpretation management system employs stringent security measures to protect sensitive information. Some of these measures include:
  1. Data encryption
  2. Secure environment for interpreters
  3. Strict confidentiality from interpreters
  4. Proper disposal of notes
  5. Regular security updates
  6. Access controls to protect sensitive information
  7. SOC 2 Type II compliant
By adhering to these security measures and the principles outlined in our code of conduct, we strive to provide a secure and reliable language management platform that protects the sensitive information of all parties involved.
Absolutely! Boostlingo IMS is designed to be a versatile and adaptive solution for various industries with different requirements. We understand that each organization may have unique needs and preferences, which is why our platform can be customized to align with your specific goals and operational processes. Here are three examples of businesses that have customized the Boostlingo IMS platform to their needs:
  • Language Service Providers
  • Court Systems
  • Healthcare Systems

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I need
INTERPRETATION SERVICES
I am a
LANGUAGE SERVICE PROVIDER
I need EVENT/CONFERNECE INTRPRETING
I am an
INTEPRETER
(SEEKING EMPLOYMENT)