Video Remote Interpreting (VRI) Services

Face-to-face language support, 24/7. Connect with a qualified video interpreter when you need to.

High-Definition Video

Crystal-clear video with ASL-appropriate frame rates. Don’t worry about low-quality video when serving your clients.

Android & iOS VRI Apps

Video Remote Interpreting is available on both Android and iOS. You can connect to qualified interpreters from most devices.

Familiar Interpreting Workflow

Process video remote interpreting jobs as usual in our interpretation management system. It’s an integrated system.

Interpretation Call Ratings

Track feedback and improve customer satisfaction. Rate interpreters and you want to work with again.

See How On-Demand Video Remote Interpreting Works

Watch a free demo to see the most powerful subscription-based video remote interpretation system in action.

Video Remote Interpreting: How It Works

Video interpreting helps frontline staff connect with qualified interpreters face-to-face. It can be used on-demand or pre-scheduled in advance. The familiarity of VRI helps your team build trust with customers who speak a different language.
video remote interpreting and ADA compliance

VIDEO REMOTE INTERPRETING

Video Interpreting in Over 90 Languages

Language barriers can prevent your team from providing medical care or public services. Our on-demand phone and video interpreting services quickly connect you to a network of 17,000+ qualified interpreters covering 300+ languages.

VIDEO REMOTE INTERPRETING

Sign Language Interpreting with Video

VRI can be used to provide sign language interpreting. Unlike phone interpretation, video allows members of the Deaf or Hard of hearing community to reach an ASL interpreter and access public services easily.

Video remote Interpreting

Build Trust through Video Remote Interpreting

With video remote interpreting, face-to-face visibility can reduce miscommunication and add a more personal connection. VRI also has fast connection times, so your team can get support in seconds.

video remote interpreting

ADA Compliance

With video remote interpreting, your team can easily access a sign language interpreter to communicate with individuals who are Deaf or Hard of hearing. Our VRI solution complies with the requirements established under the Americans with Disabilities (ADA) act. 

Industries that Use
Video Remote Interpreting (VRI) Services

Video remote interpreting services help build trust and improve communication in different industries. Video makes interpreter services feel more personal and can be used for sign language interpreting. Here are some of the industries that use VRI:
Learning Service Provider

Language Service Companies

Offer video remote interpreting to your clients with your own interpreters or through the Boostlingo Hub.
Healthcare Icon

Healthcare

A language access strategy should include on-demand remote interpreting services for healthcare.
Legal Icon

Legal/Judicial

Video remote interpreting services for judicial processes broaden the types of cases an attorney can accept.

Education

High-quality video helps educators communicate with parents and students.

Government

For social work and public service, VRI is a cost-effective solution for language support.

Non-Profit/NGO

When you’re doing casework, the face-to-face connection can make a world of difference.

Business

Client-facing teams can use VRI to make their customers feel seen and heard.

Integrations for Video Remote Interpreting:

Built-in integrations with Zoom, Webex, and Microsoft Teams allow your team to quickly add video interpreters to meetings. Don’t disrupt your workflow. We’ll meet you where you’re at!

The Boostlingo Hub

Video Interpreters In 90+ Languages. Can’t meet demand with in-house interpreters? Prioritize your interpreters and rely on the Boostlingo Hub as a fail-safe option to always serve your clients. Short connection times and qualified remote interpreters are just a click away.

Redefining Language Services

Boostlingo is an all-in-one interpreting platform offering unparalleled customer support and collaborative relationships to help drive your success. Our comprehensive solutions and network of language professionals ensure a reliable and exceptional experience. We’re eager to partner with you to enhance your organization’s ability to communicate across language barriers.

Industry Leading Customer Support

89% of customers surveyed indicate that they’d recommend Boostlingo to a colleague based on their experience with our customer success team!

Save Money Without Sacrificing Quality

Companies save around 20% on interpreting services that switch to Boostlingo’s all-in-one platform.

Smart, Easy-to-Use Technology

64.3% of new customers stated that they chose Boostlingo over other providers based on the ease of use of our technology.

Video Remote Interpreting Software with Secure End-to-End Encryption

The video remote interpreting software from Boostlingo is a safe and dependable option for organizations that need interpretation services in a variety of languages. Boostlingo’s software for video interpreting is intended to have an intuitive user interface that enables smooth communication between the client and the interpreter. Secure end-to-end encryption is one of the fundamental components of Boostlingo’s video remote interpreting software. This ensures that confidential information is secured and kept secret in all discussions between the client and the interpreter. All data is secured during transmission and storage thanks to the encryption technology employed by Boostlingo, giving customers the assurance that their information is secure.

The user-friendly features of the video remote interpreting software include high-definition video and audio, real-time document sharing, and programmable interpretation settings. This makes it simple for clients to speak with their language interpreters in many contexts, such as a court hearing, business meeting, or medical consultation.

Video Remote Interpretation Resources

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What is Video Remote Interpreting?
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VRS vs. VRI: What’s the Difference?
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How Video Remote Interpreting Improves Children’s Healthcare
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3 Trends in Video Remote Interpreting

Frequently asked questions

What is video remote interpreting and how does it work?

Video Remote Interpretation (VRI) is a telecommunications service that employs cameras on a computer, laptop, or tablet to give sign language or spoken language interpreting services to visually interact with both a requestor and the requestor’s customer or patient.
In contrast to an in-person interpreting experience, video remote interpretation enables individuals to obtain an offsite interpreter on demand to communicate across a language barrier, such as during a session requiring ASL interpreting.

Using a tablet, phone or computer, the interpreter participates in the conversation using audio and video feed. When these parties are located separately, VRI offers flexible options for virtual meetings. The VRI interpreter can be added to an ongoing video conference and perform the same service.

Yes, Video Remote Interperting (VRI) Services are secure and compliant with the necessary regulations. Video Remote interpreters are trained to prioritize privacy while engaging with their clients. Additionally, they are compliant with federal laws such as the Health Insurance Portability and Accountability Act (HIPAA), and this ensures that no sensitive information is leaked to a third party. In Boostlingo’s case, the interpreters in our network are also required to comply with the Boostlingo Code of Conduct. If you subscribe to one of our language access plans, rest assured that any information shared will be kept confidential!

One of the biggest advantages of our subscription-based platform is that our users can pre-schedule a VRI session or acquire support on-demand. We recognize that our clients may have unique needs, so having both options allows us to provide as much flexibility as possible!

In case a user wants to schedule a VRI session, all the user needs to do is boot up the app, input the target language, and find the appropriate interpreter who’s available on his or her preferred date and time.

Yes, there are some certified interpreters in our network. However, in countries such as the United States, one should note that certification is significantly limited for medical and court interpreters. Given that interpreters serve in hundreds of languages, formal certification is not available for all language pairs. With that said, it’s important to know that just because an interpreter isn’t certified doesn’t mean that he or she is unqualified. In Boostlingo’s case, our specialized interpreters meet the same professional and training requirements that are required of certified interpreters. Rest assured that our interpreters will provide timely, relevant, and accurate interpretations as they engage with you!

Yes, VRI can be used to deliver sign language intepretation services. In Boostlingo’s case, we offer VRI services for sign language interpretation. Whether it’s for a legal hearing or an educational seminar, our VRI service enables Deaf or Hard of hearing individuals to participate in various settings

A wonderful long-term financial savings option for people or corporations wishing to save money is video remote interpretation. Boostlingo is one software company that recognizes this and works to satisfy its customers’ expectations. The monthly subscription price varies based on the number of minutes utilized and the languages that need to be provided by taking into consideration the degree of consumption that each customer requires. Travel costs and interpreter fees associated with on-site interpreting services are not a concern with remote interpretation. This makes using remote interpreting for organizations or individuals that need to communicate in many languages a popular and useful option.
Based on the information from our BPIN (Boostlingo Professional Interpreter Network), our vast network comprises more than 17,000 proficient interpreters who cover a wide spectrum of over 300 languages spoken worldwide. This extensive network enables Boostlingo to ensure a reliable connection whenever on-demand calls are made through our platform.
If you’re interested on receiving more information on our VRI services, you can schedule a demo with one of our sales representatives!