Professional Medical Interpreter Services
Whether it’s a patient describing symptoms, a pharmacist explaining dosages, or a specialist delivering a diagnosis—clear communication can save lives. Our interpreter services are designed to support professionals across all health care sectors, ensuring that language is never a barrier to high-quality care.
Supporting All Health Care Professions
We work with certified interpreters who are trained in medical terminology and healthcare protocols to support every corner of the healthcare field. This ensures accurate, real-time communication between patients and providers across all medical specialties, including:
- Medicine
- Dentistry
- Pharmacy
- Midwifery
- Nursing
- Optometry
- Audiology
- Psychology
- Occupational Therapy
- Physical Therapy
- Athletic Training
Our professional interpreters are trained to understand the technical language and patient sensitivities unique to each field.
Interpreter Services Across All Levels of Care
From routine checkups to advanced medical procedures, our interpreter services are available at every level of patient care. We provide professional language interpretation to ensure patients, families, and healthcare providers can communicate clearly and confidently—no matter the complexity of the situation or the language spoken.
We support medical interpretation for:
- Primary Care – Family medicine, internal medicine, pediatrics, and general health screenings.
- Secondary Care – Specialist consultations, outpatient procedures, and diagnostics.
- Tertiary Care – Complex surgeries, oncology, cardiology, neurology, and other advanced medical services.
- Quaternary Care – Experimental medicine, rare condition treatment, and cutting-edge therapies.
Our interpreters are trained in medical terminology and confidentiality standards, ensuring accurate, respectful, and culturally competent communication at every stage of care.
Provide 24/7 Language Interpretation Services
Watch a free demo and see how a subscription to Boostlingo can improve patient experience at your organization.
Built for Every Health Care Sector
Our interpreter services are designed to support every sector within the health care ecosystem, ensuring clear and accurate communication across diverse clinical, administrative, and research environments. With certified interpreters available in over 300+ languages, we help bridge communication gaps wherever they arise—on the front lines of care, in research labs, or at the policy level.
We provide interpretation services for:
- Health Systems – Hospital networks, outpatient facilities, and integrated care organizations.
- Health Care Industry – Pharmaceutical companies, medical device manufacturers, and biotech firms requiring interpreter support for patient interactions, provider training, or global communications.
- Health Care Research – Clinical trials, data collection, and international studies requiring multilingual participant engagement and accurate interpretation of findings.
- Health Care Financing – Interpreter support for discussions related to coverage, claims, billing, and provider networks.
- Health Care Administration and Regulation – Public health agencies, regulatory boards, and government health programs that require interpreter services for hearings, audits, and policy implementation.
- Health Information Technology – Interpretation for patient portals, telehealth platforms, and training related to health data systems and electronic medical records.
Our professional interpreters are trained in sector-specific terminology, confidentiality protocols, and cultural nuance, helping organizations deliver accurate information and build trust with multilingual populations.
Covering Critical Health Care Concepts
Our interpreter services support effective communication at every stage of the health care journey, helping providers deliver accurate information and empowering patients to make informed decisions—regardless of the language they speak. We provide language interpretation support for:
- Public Health Initiatives – Community outreach, vaccination campaigns, and health education programs targeting diverse populations.
- Health Promotion Campaigns – Wellness programs, preventive screenings, and lifestyle counseling designed to improve long-term health outcomes.
- Disease Prevention Programs – Interpreter services for risk assessments, screenings, and early intervention discussions with patients and families.
- Diagnosis, Treatment, and Rehabilitation – Accurate interpretation during critical conversations about symptoms, diagnoses, treatment plans, therapy progress, and recovery expectations.
- Palliative Care Planning – Sensitive interpretation during end-of-life discussions, advance care planning, and coordination of support services with patients and their loved ones.
On-Demand Interpretation in Action
Learn about the main features and benefits of Boostlingo On-Demand, including: Connecting with interpreters in seconds, use on any device, adding new users with ease, scheduling sessions, customizing call settings, and accessing call logs to manage language services.
How Boostlingo Interpretation Services Can Help You
Prepare your staff to provide the best service to clients in every scenario. Boostlingo interpretation services turn language barriers into opportunities for building trust and serving your community.
ASSET DOWNLOAD
Buyers Guide to Finding an On-Demand Interpretation Partner
This free ebook explores why on-demand interpretation is an essential tool for compliance and serving diverse communities and prepares you to evaluate potential partners.
Healthcare Resources
How Andor Health Integration with Boostlingo Improves Virtual Nursing
Improve Oversight of Interpreter Services in Healthcare with Boostlingo Analytics
The 6 Best Interpreter Service Providers for Healthcare in 2025: Who’s Leading the Way?
Strategies for Overcoming Language Barriers in Healthcare
Learn even more with these healthcare webinars:
Watch How Health Systems Save 20% with Boostlingo
Goshen Health transformed their interpreter services program and saved $250,000/year.
Boostlingo Hub: Expand Language Access
Our network of healthcare interpreters is a valuable tool to overcome language barriers. With our fail-safe network of over 17,000 qualified interpreters, including medical and sign language interpreters, we deliver interpretation in over 300 languages.
Risk & Compliance Covered with Our Solutions
Healthcare organizations often face evolving compliance and security risks. At Boostlingo, we understand the importance of supporting risk-management initiatives. Our technology is SOC 2 Type II certified, giving peace of mind that your data is processed and stored with the highest safety standards. Our team is dedicated to staying current with the ever-changing rules and regulations to help support care delivery.
Quality is top of mind for our healthcare partners, in addition to the minimum interpreter requirements, our pool of medically qualified interpreters possess annual HIPAA-compliance training, proof medical terminology training, and a minimum of 3 years of experience in medical interpreting.
Brattleboro Hospital
“The On-Demand service has been really great. We’ve had great feedback from both patients and staff. We also had great quick responses from customer service, and we appreciate that.”
Gina Pattinson, Director of Marketing
Orthopedic Institute
“With Boostlingo, our Physicians hit their regulatory marks. They don’t have compliance knocking on the door, allowing them to focus on treating their patients. This really checks off that box.”
Elena, Director of Compliance
Brattleboro Hospital
“The time to connect to an interpreter, the ease of use of the app and the phone, and just how much more service and quality we’re providing for that, there is no comparison.”
Christina, Manager of Patient Services
Northern Nevada HOPES
“With Boostlingo, we’re able to connect with an interpreter for a majority of our languages in seconds. It’s just perfect from an operational perspective.”
Jerry Trigueros, VP of Patient Services
Maven Language Solutions
“Choosing Boostlingo has been one of the best decisions we’ve made. We were searching for a comprehensive solution and their innovative system is helping us take our business to the next level.”
Chris Evans, Executive Director of Ops
Boostlingo On-Demand OPI & VRI Integrations:
Boostlingo helps your organization meet the language needs for your community or clients through an extensive list of integrations. We currently integrate with Zoom, Cisco, Webex, Microsoft Teams for interpretation delivery over the phone and via video. We also support the QuickBooks billing platform and Stripe.
Related Case Studies
See how Boostlingo customers around the world are driving growth with interpretation, translation, interpreter management services.
Aeroflow Health
Customer Operations team resolved reporting and support issues with language services.
Goshen Health
Learn how Goshen Health transformed interpreting services and saved $250,000 a year.
Canadian Pediatric Hospital
Learn how a Canadian Children’s Hospital reduced complaints and improved access to language services by adding Boostlingo’s on-demand interpretation solution.
Orthopedic Institute
Discover how an Orthopedic Institute met a growing demand for language services and improved patient care with Boostlingo’s on-demand interpretation solution.
Healthcare Interpretation FAQs
What is a healthcare interpreter?
A healthcare interpreter (also known as a medical interpreter) is a language professional who possesses a strong grasp of the medical field.
Healthcare interpreters are highly proficient in the languages they speak and are trained to understand complex processes and terminology in the medical field.
They support communication between doctors and patients and allow them to exchange important information such as medical history, treatment options, and more.
Healthcare interpreters are highly proficient in the languages they speak and are trained to understand complex processes and terminology in the medical field.
They support communication between doctors and patients and allow them to exchange important information such as medical history, treatment options, and more.
What are the different types of healthcare interpretation?
The three main types of healthcare interpretation are face-to-face interpretation, over-the-phone interpretation (OPI), and video remote interpretation (VRI).
Is the Boostlingo platform secure for the healthcare industry?
Boostlingo is a cloud-based platform that offers interpretation services including healthcare interpretation (also known as medical interpretation). To safeguard the security and privacy of its users’ data, including patient information, the platform is HIPAA and SOC 2 Type II compliant, and employs end-to-end encryption, multi-factor authentication, and regular security assessments.
What are the advantages of having a qualified language interpreter available to patients?
Improved communication
A qualified medical interpreter can help the healthcare professional, and the patient communicate effectively by ensuring that both sides understand and express themselves accurately. This can assist in avoiding misconceptions and offering the best possible treatment for the patient.Increased trust and confidence
Patients may feel more at ease and secure disclosing sensitive or personal information in the presence of a medical interpreter because they know the interpreter is bound by confidentiality and will appropriately express their words and concerns.Better health outcomes
Accurate diagnosis and therapy need effective communication. A qualified medical interpreter may assist in guaranteeing that the patient receives the proper therapy by providing clear and accurate interpretation, resulting in better health results.Reduced healthcare costs
Miscommunications can result in unneeded testing, treatments, and hospitalizations, all of which can be expensive for both the patient and the healthcare system. A medical interpreter on staff can help decrease these expenses by ensuring the patient receives the correct care the first time.Legal and ethical considerations
In some circumstances, providing interpretation services to patients who do not speak the same language as the healthcare professional may be legally or ethically mandated. Having a licensed medical interpreter on hand can assist in ensuring that the healthcare practitioner meets these standards.
Why is accurate language interpretation important in the healthcare field?
Language interpretation is crucial in healthcare because it helps healthcare workers to successfully interact with patients who speak a different language or who are deaf or hard of hearing. This is critical for ensuring that patients receive high-quality treatment and that their healthcare requirements are completely recognized and met.
Effective communication is a vital component of healthcare, and language problems can make it difficult for healthcare practitioners to effectively diagnose a patient’s condition and administer appropriate treatment.
In these circumstances, language interpretation can aid in clear communication between the clinician and the patient, allowing the practitioner to give the best treatment possible.
Additionally, language interpretation can assist to develop confidence between healthcare practitioners and patients, since it indicates a dedication to ensuring that patients’ needs are addressed and that they are fully educated about their healthcare alternatives. It can also assist in lessening the risk of medical mistakes, which can arise when communication between healthcare practitioners and patients breaks down. Overall, language interpretation is a vital tool for ensuring that healthcare personnel can successfully interact with patients and offer the best possible treatment.
Additionally, language interpretation can assist to develop confidence between healthcare practitioners and patients, since it indicates a dedication to ensuring that patients’ needs are addressed and that they are fully educated about their healthcare alternatives. It can also assist in lessening the risk of medical mistakes, which can arise when communication between healthcare practitioners and patients breaks down. Overall, language interpretation is a vital tool for ensuring that healthcare personnel can successfully interact with patients and offer the best possible treatment.
Why are language interpreter services important for healthcare?
Interpreting services have become essential for any healthcare setting, especially hospitals that are dealing with an increasing number of non-English speaking and limited English proficient patients. When it comes to medical consultations and emergencies, effective communication is paramount since it directly impacts the quality of care provided.
Having healthcare interpreters within arm’s reach assists healthcare professionals in providing essential healthcare services to patients. Especially in the case of multicultural nations such as the United States, healthcare interpretation fosters inclusivity and helps guarantee equal access to medical care for all individuals.
Having healthcare interpreters within arm’s reach assists healthcare professionals in providing essential healthcare services to patients. Especially in the case of multicultural nations such as the United States, healthcare interpretation fosters inclusivity and helps guarantee equal access to medical care for all individuals.
Are hospitals required to have healthcare interpreters?
In the case of the United States, yes. Regulations such as the Americans with Disabilities Act and Title VI of the Civil Rights Act require healthcare centers to provide language access services to ensure that quality medical treatment is accessible to every person regardless of their proficiency in English.
In addition to the legal requirements to provide language access, the positive impact of healthcare interpretation services on patient care outcomes should not be overlooked. This is especially true for healthcare centers located in areas with a culturally diverse population.
What are the benefits of using our interpreter management system for hospitals?
Systems Integration
An IMS allows your organization to integrate and consolidate various systems and processes: interpreter scheduling, interpreter & client communications, workforce management, and financial management. Our Open API even allows your IT team to integrate BoostIMS into your existing tech infrastructure.Team Productivity
Instead of switching between various portals for requests, your administrative staff can upload all interpreters (whether they are full-time, contract, or sourced from language service companies) into one system. Appointment requests are sent and accepted in one hub.Customization
Different hospitals and language access plans have different requirements, so you need a flexible system that can reflect the complexity of your operations. Customize communications, workflows and data collection depending on the communities you serve and your internal billing processes.Automation
A good IMS allows you to automate many of your manual processes. Automatically broadcast assignments to eligible interpreters, automate email communications, and have the IMS automatically calculate rates for your interpreters based on existing data. Give your clients and interpreters access to your workflow to streamline requests and calendars. No more manual data entry or back-and-forth external communication required.Analytics
Having all your data and processes in the same place will give you access to real-time analytics that are critical for your hospital. Analyze the insights offered by your IMS and allocate resources accordingly to staff your departments and appointments for maximum efficiency.Privacy and security
Using a secure and compliant IMS means you have one less thing to worry about. Our suite is HIPAA and GDPR compliant, and our cutting-edge team is always focused on the latest IT trends.Product and support
Unlike a home-grown system, you can rest assured your tech stack will improve and evolve over time when you use a vendor’s IMS. No need to waste resources on product development when that is included in your monthly subscription. The same goes for technical support.
What is intelligent routing?
Boostlingo IMS provides best-in-class technology that allows you to tailor interpreter routing choices and fill any vacancies with an on-demand interpreter. Intelligent routing will allow you to make the most of your interpreters and spend more time caring for patients.
Does Boostlingo IMS integrate with electronic health record systems and other healthcare tools?
Boostlingo IMS can integrate with various healthcare software tools, including electronic health record (EHR) systems, telemedicine platforms, and practice management systems, to improve communication with patients who speak multiple languages and enhance the overall quality of patient care. The enhanced ability to interact with EHR systems and other healthcare technologies makes it a valuable resource for healthcare providers seeking to enhance language interpretation solutions for their patients.
Can the Boostingo IMS system route to local agencies if our staff interpreters can’t fulfill an encounter?
Yes! Boostlingo’s routing technology can automatically route encounter requests to your local language agency partners for a single source solution.
How does Boostlingo IMS support interpreter reconciliation when an encounter is complete?
Boostlingo IMS maintains a comprehensive log in its system that allows the interpreter to document the actual start and end time and can push documentation data back into the EHR automatically.
How can my staff interpreters access the Boostlingo platform for managing their daily schedules?
Interpreters can access the platform via the web or our device agnostic app that is available in the iOS and Android stores.
Can Boostlingo route on-demand requests to my staff interpreters during downtime?
Yes, Boostlingo’s routing technology can route to your staff interpreters first if available allowing them to take video remote and over-the-phone interpreting encounters during their downtime.
Is using staff to interpret for patients considered compliant?
Unless your bilingual staff have completed the necessary training to be a medically qualified interpreter, using them to interpret is not compliant.
What about the patient’s family, can they interpret for the patient?
Although the patient's family plays a critical role as an advocate for the patient, it is essential to remove personal biases that innately come with being a family member. Complications can arise due to these potential biases, and impartiality can create complications. Having a trained and qualified interpreter is the most effective and safest option for interpretation services.
When may I need simultaneous interpretation instead of consecutive interpreting?
Simultaneous interpreting can be a valuable tool to have in any healthcare setting such as hospitals, mental health clinics and more. Incorporating language access into all service offerings is critical to health equity and improved outcomes. Examples include patient education sessions, community outreach to raise awareness, and support groups.
Does Boostlingo offer a Document Translation Service?
Focused on language solutions, our goal is to stand out in delivering comprehensive translation services. We elevate the clarity of crucial documents by translating them into a range of target languages, including legal documents and medical documents, among other types. Whether it's translating from Spanish to English, English to Spanish, or any language pair, we've got you covered!
