Connect to Video Remote Interpreter in Seconds

Boostlingo’s video remote interpreting (VRI) platform ensures direct, real-time access to certified interpreters without needing onsite appointments. Whether you’re serving Deaf or Hard of Hearing individuals or Limited English Proficient (LEP) communities, our HIPAA-compliant solution connects you with professional interpreters through secure, high-quality video—on any device, from any location.

Trusted by Organizations & Regulatory Bodies

Boostlingo’s interpreting standards align with national authorities committed to communication equity and ethical interpreting practices:

Federal Communications Commission (FCC) – Our services follow FCC accessibility guidelines to ensure communication is available to all, especially those relying on relay or sign language support.
Communication Service for the Deaf (CSD) – We support Deaf communities through interpreter services that meet community-driven expectations for cultural and linguistic accuracy.
Registry of Interpreters for the Deaf (RID) – Our ASL interpreters are vetted for RID certification, ensuring high-quality, ethical, and culturally appropriate communication.

Interpretation Services & Technologies

Video Remote Interpreting (VRI) – Access qualified interpreters instantly over video for medical, legal, education, or customer service settings.
Video Relay Service (VRS) – Enable Deaf users to place calls to hearing individuals with the assistance of a sign language interpreter via video link.
Telecommunications Relay Service (TRS) – Support individuals who are Deaf, Hard of Hearing, or speech-disabled by facilitating typed or speech-based communications through an interpreter.

Provide 24/7 Language Interpretation Services

Watch a free demo and see how a subscription to Boostlingo can improve patient experience at your organization.

Who Relies on Video Remote Interpreting?

Our platform is used by service providers, government agencies, healthcare systems, legal institutions, and educational facilities nationwide to ensure equitable and timely access to language support. Video Remote Interpreting bridges communication gaps in settings where face-to-face interpretation isn’t feasible or immediate needs arise.

Deaf and Hard of Hearing Individuals

VRI ensures full access to real-time communication through fluent, certified ASL interpreters—regardless of physical location or scheduling constraints. Whether interacting in hospitals, courtrooms, classrooms, or social service agencies, Deaf individuals can participate fully in critical conversations with the help of qualified video interpreters who are culturally competent and trained in the nuances of American Sign Language.

Limited English Proficient (LEP) Individuals

For individuals with limited English proficiency, VRI provides a critical pathway to understanding and being understood. Live, on-demand interpreters help LEP users navigate complex systems such as medical appointments, legal proceedings, emergency response, public benefits enrollment, and educational services. This ensures language access compliance while also improving service outcomes, reducing confusion, and enhancing trust between providers and the communities they serve.

Compatible Equipment & Tools

Boostlingo’s VRI service works with common hardware so that organizations can quickly implement or scale up their interpreting access:

Videophones – Ideal for Deaf users familiar with relay services.
Web Cameras – Compatible with laptops and desktops, enabling instant video communication with interpreters.
Televisions – Useful in group settings like hospitals or courtrooms for easy viewing of interpreters.
Computer Screens – From registration desks to private offices, any computer with a screen can connect to our secure interpreting portal.

On-Demand Interpretation in Action

Learn about the main features and benefits of Boostlingo On-Demand, including: Connecting with interpreters in seconds, use on any device, adding new users with ease, scheduling sessions, customizing call settings, and accessing call logs to manage language services.

ASSET DOWNLOAD

Buyers Guide to Finding an On-Demand Interpretation Partner

This free ebook explores why on-demand interpretation is an essential tool for compliance and serving diverse communities and prepares you to evaluate potential partners.

Video Remote Interpreting Resources

Top Interpreting Companies in 2025

What is Video Remote Interpreting?

VRS vs. VRI: What’s the Difference?

How Video Remote Interpreting Improves Children’s Healthcare

Learn even more with these webinars:

Boostlingo Hub: Expand Language Access

Our network of interpreters is a valuable tool to overcome language barriers. With our fail-safe network of over 17,000 qualified interpreters, including sign language interpreters, we deliver interpretation in over 300 languages.

Orthopedic Institute

“With Boostlingo, our Physicians hit their regulatory marks. They don’t have compliance knocking on the door and it gives them an opportunity to just treat their patients.”

Michelle R., Director of Compliance and Risk

Pro-Z.com

“The platform’s scalability is superb. Communication is seamless (both VRI and OPI) and updates keep coming out non-stop. The staff is super friendly!”

Enrique Manzo, Head of Interpreter Ops

Las Cruces Schools

“Knowing that there is now an interpretation service we can use and not have to fumble between piecing together what we can communicate has been wonderful.”

Ge Ann Kilgore, English Language Coordinator

Northern Nevada HOPES

“With Boostlingo, we’re able to connect with an interpreter for a majority of our languages in seconds. It’s just perfect from an operational perspective.”

Jerry Trigueros, VP of Patient Services

Boostlingo On-Demand VRI Integrations:

Boostlingo empowers your organization to deliver high-quality language interpretation services through robust platform integrations. Our technology integrates seamlessly with leading communication tools enabling professional interpretation over the phone and via video. For billing, we support trusted financial platforms including QuickBooks and Stripe, making interpreter service management and payment processing efficient and reliable.

Related Case Studies

See how Boostlingo customers around the world are driving growth with interpretation, translation, interpreter management services.

Fullscript

Fullscript increased open enrollment participation by 23% with translation services and improved employee engagement with on-demand interpreting.

World Relief Wisconsin

Integration Program meets the language needs of a large refugee population with on-demand interpreting.

Dispute Resolution Centers

How an association implemented on-demand interpreting resources across 20+ dispute resolution centers.

Aeroflow Health

Customer Operations team resolved reporting and support issues with language services.

Video Remote Interpretation FAQs

What is Video Remote Interpreting (VRI)?

VRI is a real-time interpreting service that connects individuals with professional interpreters through a secure video platform. It allows Deaf, Hard of Hearing, and Limited English Proficient (LEP) individuals to communicate clearly with service providers using either sign language or spoken language interpretation—all without the interpreter being physically present.

How is VRI different from Video Relay Service (VRS)?

While both use video technology, VRI connects an interpreter to assist with communication in face-to-face environments like hospitals, courts, or classrooms. VRS is a telephone-based service used by Deaf individuals to place calls to hearing individuals through a sign language interpreter.

What types of interpreters are available through VRI?

Boostlingo provides access to professionally trained interpreters across more than 300 languages, including certified American Sign Language (ASL) interpreters who meet or exceed Registry of Interpreters for the Deaf (RID) standards. All interpreters are screened for language proficiency, industry-specific knowledge, and professionalism.

Who can benefit from VRI services?

VRI supports Deaf and Hard of Hearing individuals who use ASL, as well as Limited English Proficient (LEP) individuals who need spoken language interpretation. It is widely used in healthcare, legal, government, education, and social services to ensure clear and accessible communication.

What equipment is needed to use VRI?

All you need is an internet-connected device with a screen and camera—such as a computer, tablet, smartphone, or videophone. Boostlingo’s VRI platform is compatible with commonly available hardware, including televisions and web cameras, with no need for special equipment installations.

Is VRI secure and HIPAA-compliant?

Yes. Boostlingo’s platform is built with robust security features and fully complies with HIPAA regulations. All video sessions are encrypted, and interpreter confidentiality is strictly maintained.

When should I use VRI instead of in-person interpreting?

VRI is ideal for on-demand needs, short sessions, or when an on-site interpreter isn’t available quickly. It’s also an efficient solution for rural areas, emergency situations, or facilities that require interpretation in multiple languages throughout the day.

Can I request a specific interpreter or schedule appointments?

Yes. While VRI is commonly used for on-demand access, you can also schedule interpreters for specific times or request recurring appointments. This is especially helpful for ongoing medical treatments, legal proceedings, or education plans where consistency is important.

Does Boostlingo provide American Sign Language (ASL) interpreters through VRI?

Absolutely. Our VRI platform includes on-demand access to certified ASL interpreters who are trained in a wide range of settings—from healthcare and law enforcement to education and social work.

How quickly can I connect to an interpreter?

Most VRI sessions are connected in under 30 seconds. Our platform is built for speed, reliability, and accessibility—ensuring you can get the support you need, when you need it.

Interpreter Services

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